Job Description

GENERAL JOB DESCRIPTION:

Under general supervision, the 2587 Health Worker 3, performs a wide variety of the more difficult paraprofessional duties in a service program; works with professional staff follows through on all contacts and cases; may supervise a small staff of workers, primarily Health Worker 1 and 2. The essential duties include, but are not limited to the following:

• In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities;
• Interviews and screens patients;
• Identifies patient’s general condition and assists in assessing specific patient conditions and in treatment planning in conjunction with professional staff;
• May perform crisis intervention activities;
• Represents program staff in meetings with local community groups and governmental and social agencies to provide information on the activities and goals of the assigned program;
• As part of a therapeutic program, may conduct craft, recreation, and other activity groups;
• As directed, may assist in conducting therapy sessions with professional supervision;
• Maintains records incidental to other assigned duties, including patient's charts;
• May conduct surveys and operate technical equipment;
• Supervises others, primarily in the lower Health Worker classifications; and
• When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs.

The 2587 Health Worker 3 performs other related duties as assigned/required.

WORKING CONDITIONS: Some positions may require employees to work directly with individuals within locked jails and psychiatric facilities; the homeless population and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions and/or heavy lifting.

Qualifications

Two (2) years of verifiable experience within the last five (5) years, working with a culturally diverse population performing a combination of at least two (2) of the following duties:

• serving as a liaison between targeted communities and healthcare agencies;
• providing culturally appropriate health education/information and outreach to targeted populations;
• providing referral and follow up services or otherwise coordinating care;
• providing informal counseling, social support and advocacy to targeted populations;
• escorting and transporting clients;
• providing courier /dispatcher functions;
• performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Desired Qualifications: The stated desirable qualifications listed below may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Ability to collaborate effectively with the San Francisco Police Department (SFPD), Zuckerberg San Francisco General (ZSFG), CBOs, and other city departments;
• One year experience working with individuals that have experienced community violence;
• One year experience working in a mental health setting with children and/or adults;
• Bilingual in either Spanish or Cantonese
• Ability to work with high risk clients in the field in dangerous crisis situations

VERIFICATION OF EXPERIENCE: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

VERIFICATION OF EDUCATION: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

• APPLICATION OPENING - 12/21/2021
• APPLICATION DEADLINE - 1/4/2021
• SALARY: $33.15-$40.26 Hourly 
  • For more information, click here

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

SELECTION PROCEDURES: The selection procedure will include evaluation of the application packet in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. 

1. Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
2. Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
3. Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.
4. Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
5. Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
6. Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:

• Information about the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Analyst Name, by telephone at 415-554-2915, or by email at Juliette.Soto@sfdph.org

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.