IT Operations Support Administrator IV - Board of Supervisors (1094)
Job Description
APPOINTMENT TYPE: Temporary Exempt (TEX): This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 6 months.
POSITION DESCRIPTION:
WORK HOURS: THIS POSITION IS TEMPORARY EXEMPT PART TIME AS-NEEDED AND REQUIRES WORKING OUTSIDE NORMAL BUSINESS HOURS, IN THE EVENINGS AND WEEKENDS. Under general direction, the IT Operations Support Administrator IV serves as the technical authority for operational activities in addition to performing the most complex technical and operational support work, systems analysis, and systems and network administration which may include computers, peripherals, and mobile device configuration, or a combination of these activities working in a large network with multiple Local Area Networks (LANs) or in a major data center with multiple and distinct computers, servers, Virtual Machines and associated networks; researches problems, plans solutions, develops operational procedures, recommends software and systems; develops cost analysis, design considerations, and implementation timelines; provides ongoing and remedial user training; establishes and performs data and access protection processes; integrates hardware, operating systems and program applications; and performs the most difficult and highly complex duties of an IT unit.
THE ESSENTIAL DUTIES OF THE POSITION INCLUDE:
Qualifications
EDUCATION Requires an associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units (i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field).
EXPERIENCE Four (4) years of experience performing analysis, installation, technical support, and system administration in a network environment.
SUBSTITUTION Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester/ 15 quarter units in computer science or a closely related field.
ADDITIONAL REQUIREMENTS: Ability to work outside normal business hours, evenings and weekends. Ability to adapt to change, work as part of a team. Must be able to effectively manage stressful situations.
VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found here.
PLEASE NOTE:_ _APPLICANTS MUST MEET THE MINIMUM QUALIFICATION REQUIREMENT BY THE FINAL FILING DATE UNLESS OTHERWISE NOTED.
DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Additional Information
APPLICATION OPENING: November 23, 2021 APPLICATION DEADLINE: Upon until the position is filled. The earliest it may close is Tuesday, December 7, 2021.
COMPENSATION: The normal annual salary range is $109,330-$135,486.
ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:
For questions regarding this recruitment or application process, please contact the recruitment analyst, Jessica Wong at jessica.j.wong@sfgov.org.
PLEASE NOTE:_ All your information will be kept confidential according to EEO guidelines_
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.