Job Description
This position provides essential copywriting, editing, and administrative support for the team within the Mayor’s Office of Communications.
ESSENTIAL FUNCTIONS • Monitor all City and Mayor social media accounts (Twitter, Facebook, Instagram) for constituent concerns; log and draft responses within a reasonable timeframe. • Draft digital content for phila.gov, the City’s and Mayor’s social media accounts. • Create social media toolkits for various City programs, initiatives, and departments. • Assist with publishing the Mayor’s daily public schedule and posting press releases on phila.gov. • Receive and log letters and emails addressed to the Mayor. • Draft talking points for the Mayor’s speaking engagements. • Assist in collecting and sending press clips on a rotating basis. • Answer constituent and press calls. • Additional special projects and administrative duties as needed.
COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES • Excellent written and oral communication skills, as well as phone etiquette. • Excellent interpersonal skills. • Expertise in Microsoft Office (Word, Outlook, Excel) and Google Suite. • Dedication to constituent and customer service. • Ability to exercise independent judgement within general policy guidelines. • Self-starter, hard-working, and organized. • Ability to manage daily responsibilities and additional tasks without significant oversight. • Strict attention to detail and ability to multitask. • Positive attitude and willingness to take initiative and pick up new tasks as needed. • Previous experience working in a government office is a plus but not required. • Proficient use of WordPress and Mailchimp a plus.
Qualifications
Additional Information
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to pchr@ phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx