Job Description

We are seeking to hire a highly motivated and talented individual to coordinate program services and community outreach initiatives and quality assurance/contractual compliance for Philadelphia’s Office of Violence Prevention’s Community Crisis Intervention Program (CCIP). This position will also be responsible to assuring that CCIP is in compliance, and will report to the Director of Programs and Community Outreach (DPCO). 

ESSENTIAL FUNCTIONS 

The Peer Retention will be responsible for the oversight, coordination, and quality assurance of CCIP.  In addition, the role(s) of this position may include, among others, the following duties:  

• Assist clients in collaborating with their case manager to determine the steps necessary to achieve their stated goals
• Assist the client in obtaining services that meet their needs by locating community organizations, resources, and groups that may be of assistance.
• Support clients’ vocational choices and assist them in choosing a job that matches their strengths, as well as overcoming job-related anxiety by reviewing job applications and providing interview instructions
• Anticipate and communicate retention issues, designing and maintaining a system for prevention of missing visits
•  Serve as a liaison between the referred agency and the client
•  Follow up regularly with clients to see if there are areas in which further help, or guidance is needed
• Track the progress of each client in terms of programmatic completion as well as the extent to which this support structure is keeping them alive and out of prison
• Per request, transport client’s to interviews, job orientation, counseling, mental health support, among other

COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES 

Knowledge of: 

• Principles of integrated case management strongly preferred  
• Extensive knowledge of the social and behavioral sciences, with emphasis on behavior deviations 
• Extensive knowledge of community, social, economic resources, and conditions

Ability To: 

• Establish and maintain effective working relationships with partner agencies, community partners and communities the Office of Violence Prevention serves. 
• Ability to establish and maintain effective working relationships with disturbed and/or maladjusted individuals, public agency and institutional personnel and the public. 
• Analyze complex problems and reach sound decisions.  
• Organize and direct the work of the partnership from the ground level.  
• Present ideas effectively in oral, written, and graphic form. 
• Ability to prepare or supervise the preparation of reports and records. 
• Ability to exercise good judgment in evaluating situations and making decisions.

Qualifications

Preferred Education: 

• Applicant must have a bachelor’s level degree or currently enrolled in a College/University with at least 10 years relevant working experience

Preferred Qualifications: 

Applicant should have experience in social work, case management, education, criminal justice, juvenile justice or an appropriate equivalent. Applicant should have experience in working with and between different systems. Applicant should have excellent leadership, conflict resolution and communication skills. Experience in working with community organizations/agencies and high-risk populations strongly preferred.  

OR  

Any equivalent combination of education and experience determined to be acceptable that has included the completion of a graduate’s degree program and the specific experience. 

Additional Information

TO APPLY: INTERESTED CANDIDATES MUST SUBMIT A COVER LETTER, RESUME, AND REFERENCES.

Salary Range: $45,000-$50,000

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*THE SUCCESSFUL CANDIDATE MUST BE A CITY OF PHILADELPHIA RESIDENT WITHIN SIX MONTHS OF HIRE

_PLEASE NOTE THAT EFFECTIVE SEPTEMBER 1, 2021 THE CITY OF PHILADELPHIA IS REQUIRING ALL NEW EMPLOYEES TO PRESENT PROOF OF VACCINATION AGAINST COVID-19. _

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx