Job Description

The Hearing Officer conducts in-person and ex-parte hearings to review testimony and documentary evidence to resolve Code Violations, Red Light Camera, Speed Camera, and Residential Disability Parking hearings.

The Hearing Officer is also responsible for case management of a tax category for the Tax Review Board. This includes processing petitions, entering information into our OARS database, entering determinations into the system, communicating with the Department of Revenue and other departments regarding.

ESSENTIAL FUNCTIONS

• Responsibilities include administrative review and adjudication of disputed issues. The successful candidate will be able to evaluate documents and testimony to, within applicable law, render decisions and communicate the decision to the party making the appeal.
• Additionally, this position will require clerk skills including evaluating and processing petitions, entering data into various systems, communicating with petitioners, and maintaining the category.

Qualifications

EDUCATION AND EXPERIENCE

Applicants must have:

• A high school diploma; Bachelor’s Degree a plus.
• Excellent customer service and communication skills.
• Ability to work and make sound decisions in a stressful and very fast-paced environment

COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication skills.
• Eye for detail and accuracy.
• Familiarity with City systems and processes including eTIMS, OARS, and PPA vendor systems
• Familiarity with City Codes and regulations

Additional Information

SALARY RANGE: $40,200

Please attach a cover letter and resume in the additional attachments section. Applications without all documents will not be considered.

DID YOU KNOW?

• We are a Public Service Loan Forgiveness Program qualified employer
• Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

SUCCESSFUL CANDIDATE MUST BE A CITY OF PHILADELPHIA RESIDENT WITHIN SIX MONTHS OF HIRE

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

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