Job Description

The Hearing Officer conducts in-person and ex parte hearings to review testimony and documentary evidence to resolve parking ticket disputes as well as disputes related to various booted and towed vehicles and their storage charges.

ESSENTIAL FUNCTIONS

• Responsibilities include administrative review and adjudication of disputed parking tickets.
• The successful candidate will be able to evaluate documents and testimony to, within applicable law, render decisions and communicate the decision to the party making the appeal.

COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES

• All hearings require the use of the parking ticket data base for research of imaged documents, photographs, the transactional history, the citation itself and the entry of the Hearing Officer’s decision to uphold, reduce or dismiss any charges.
• Ability to quickly obtain information from a relational data base; have good personal computer and keyboard skills.
• Ability to familiarize, understand and retain knowledge of Title 12 of the Philadelphia Traffic Code.
• Ability to note decisions in a clear, concise language which are obtained as part of public record.

WORK-LIFE

Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.

Qualifications

Applicants must have:

• A high school diploma; Bachelor’s Degree a plus.
• Excellent customer service and communication skills.
• Ability to work and make sound decisions in a stressful and very fast paced environment.

Additional Information

TO APPLY: INTERESTED CANDIDATES MUST SUBMIT A RESUME.

Salary Range: $50,000 

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available

*THE SUCCESSFUL CANDIDATE MUST BE A CITY OF PHILADELPHIA RESIDENT WITHIN SIX MONTHS OF HIRE

_PLEASE NOTE THAT EFFECTIVE SEPTEMBER 1, 2021 THE CITY OF PHILADELPHIA IS REQUIRING ALL NEW EMPLOYEES TO PRESENT PROOF OF VACCINATION AGAINST COVID-19. _

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx