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Business Retention Manager

City of Philadelphia

Business Retention Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Job Description

    WORK-LIFE

    Working hours are generally 37.5 hours per week.  Our team is currently hybrid with both virtual and 3 in-office days, however, the position can opt to come in the office each day if desired. As of the Posting Date

    POSITION SUMMARY

    The manager for Business Development, Retention is a support role within the Philadelphia Department of Commerce to increase capacity for strategic planning, analysis, and project management to various assignments with oversight from the Senior Director of Business Development.

    Suitable candidates should possess a broad skill set in areas of economic development, research, and public policy as it relates to business attraction and retention strategies.

    ESSENTIAL FUNCTIONS

    • Support the creation of a multi-year retention plan via engagement with the local business community and stakeholders.

    • Provide support to the Business Development Directors to support a pipeline of retention leads and priorities.

    • Provide research, and analytical lens on industry activities to retain key businesses within the city.

    • Preparation of presentations to targeted businesses.

    • Actively managing information in the Commerce data management system (Quickbase).

    • Manager must acquire a full understanding of business incentives, programs, and policies on a local, state, and federal level; the manager will assist with city incentives (Quality Job Program)

    • Respond to and assist businesses in a timely manner.

    • Develop and cultivate relationships with key stakeholders.

    COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES

    • Diplomacy and ability to facilitate conflict resolution

    • Relationship oriented

    • Organized and a self–starter; engage in outreach efforts on behalf of Commerce.

    • Microsoft Office and design proficiency

  • Qualifications

    Qualifications

    QUALIFICATIONS (EDUCATION AND EXPERIENCE)

    • Experience with CRM’s preferred

    • 3+ years of experience in public sector economic development.

    • Bachelor's degree in business, finance, urban studies, or related field, preferred.

    • Experience working in fast paced and diverse environments

    Additional Information

    TO APPLY: INTERESTED CANDIDATES MUST SUBMIT A COVER LETTER, WRITING SAMPLE, REFERENCES AND A RESUME.

    Salary: $60,000

    Did you know?

    • We are a Public Service Loan Forgiveness Program qualified employer
    • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
    • We offer Comprehensive health coverage for employees and their eligible dependents
    • Our wellness program offers eligibility into the discounted medical plan
    • Employees receive paid vacation, sick leave, and holidays
    • Generous retirement savings options are available

    *THE SUCCESSFUL CANDIDATE MUST BE A CITY OF PHILADELPHIA RESIDENT WITHIN SIX MONTHS OF HIRE

    _PLEASE NOTE THAT EFFECTIVE SEPTEMBER 1, 2021 THE CITY OF PHILADELPHIA IS REQUIRING ALL NEW EMPLOYEES TO PRESENT PROOF OF VACCINATION AGAINST COVID-19. _

    The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

    For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

  • Industry
    Government Administration