Parking Enforcement Representative Salary $14.45 - $23.36 Hourly
Location Raleigh, NC Job Type Part-Time Department Parking Operations -
Tran Svcs Job Number 2017 -00844 Closing Continuous Job Description
Enforces the City's Parking Ordinances by patrolling and issuing parking
citations and assists with conducting field studies to determine parking
meter conditions by performing the following duties. Duties and
Responsibilities Essential Duties and Responsibilities include the
following. Other duties may be assigned. * Issues on-street parking
citations. * Handles customer complaints and service requests from city
residents and public. * Inventories supplies and performs other
on-street parking related duties as necessary. * Downloads data from
handheld device/data modules to parking database. Supervisory
Responsibilities This job has no supervisory responsibilities. Typical
Qualifications Education and Experience High School Diploma or GED and
one year of customer service experience. OR An equivalent combination of
education and experience sufficient to successfully perform the
essential duties of the job such as those listed above, unless otherwise
subject to any other requirements set forth in law or regulation.
Computer Skills To perform this job successfully, an individual should
have basic knowledge of Palm Pilot Project Management software;
Spreadsheet software and Word Processing software.
Licensing/Certifications * Valid North Carolina Class C Driver's License
with a satisfactory driving record. Additional Information Knowledge of:
- Standard practices, methods and materials of assigned work. * Basic
mathematical concepts. * Basic filing and record-keeping principles. *
Occupational hazards and applicable safety principles and practices. *
Uses and properties of supplies and equipment. * Applicable federal,
state and local laws, codes, regulations (based on assignment). *
Customer service principles. * Specialized equipment relevant to area of
assignment. * Modern office technology. Skill In: * Following directions
and meeting standards. * Providing attention to detail in assignments. *
Proofreading and error correction. * Comprehending reference books and
manuals. * Operating assigned tools and equipment. * Organizing and
maintaining records and files. * Interpreting and applying applicable
laws, codes, regulations and standards (based on assignment). *
Providing customer service. * Utilizing a computer and relevant software
applications. * Utilizing communication and interpersonal skills as
applied to interaction with coworkers, supervisors, the general public
and others to sufficiently exchange or convey information and to receive
work direction. City of Raleigh Employee Benefits When you join the City
of Raleigh's work family, your benefits are an important part of your
"total rewards". Your benefits impact many aspects of your life
including your health, your finances, and the protection of your family.
The City provides a comprehensive benefits package as part of our total
rewards program to support you through important events in your life, to
enhance your life outside work, and to help you plan and prepare for the
future. This benefits summary describes benefits that are available to:
- Regular full-time employees * Regular part-time employees *
Firefighters * Police Officers (Law Enforcement Officers) * Temporary
employees * Seasonal employees * Interns Full - Time Regular Employees:
The City's Benefits Package includes: Paid Time Off Holidays (12 paid
holidays determined by the City Council): * New Year's Day * Dr. Martin
Luther King Jr. Day * Good Friday * Memorial Day * Independence Day *
Labor Day * Veteran's Day * 2 Days for Thanksgiving * 3 Days for
Christmas Vacation The City of Raleigh provides paid vacation for you to
be away from work for rest and relaxation. Vacation is earned at the
rate of 1 day per month, beginning the first of the month, following the
completion of 30 days of employment. You are required to complete six
months of service before vacation leave will be granted. Vacation
Accrual Schedule is shown below for years of service: * 0 - 3 years | (1
day/month = 12 days/year) * 4 - 10 years | (1.25 days/month = 15
days/year) * 11 - 15 years | (1.5 days/month = 18 days/year) * 16 - 20
years | (1.75 days/month = 21 days/year) * 20+ years | (2 days/month =
24 days/year) Note: Employees may accrue up to 50 day. Vacations days
over 50 are automatically converted to sick leave. Sick Leave The City
provides sick leave for you, which is earned at the rate of 1 day per
month (12 days per year), beginning the first of the month following
completion of 30 days of employment. Additional Sick Leave In addition
to sick leave, after 8 years of employment, you will have an Additional
Sick Leave account and will accrue 5.44 days per month during your 8th
year. After 15 years, you will accrue 5.44 days per month during your
15th year. After 25 years, you will accrue 10.88 days per month during
your 25th year. Petty Leave As a City employee, you earn 12 hours of
petty leave per year. Petty leave can be used for attending to personal
matters which usually cannot be transacted outside of office hours, such
as medical appointments, etc., not to exceed 4 hours in one day. Health
Benefits Medical Coverage For many employees, one of the most important
decisions you make is selecting the medical plan option that is best for
you and your family. The City provides you with the choice of two
medical plan options (Blue Options PPO Plan A and PPO Plan B),
administered by Blue Cross and Blue Shield of N.C. When you enroll in
medical coverage, prescription drug coverage is included. * Plan A: The
City pays a significant portion of your and your dependents' premiums
under Plan A. * Plan B: The City pays the full cost of individual
coverage and a significant portion of your dependents' premiums under
Plan B Note: The City offers a wellness incentive on medical insurance
premiums for employees who complete the requirements of the Health Risk
Screening/Assessment and Tobacco Attestation each year. Coverage for new
employees is effective the first day of the month following your date of
hire. Premiums for the plan are paid through payroll deductions on a
pre-tax basis. We offer the following levels of coverage to cover
yourself and your eligible dependents: * individual (for employee only)
- parent/children * employee/spouse * family Dental Coverage Good dental
care is an important part of your overall health care. The City provides
you with dental coverage and pays a significant portion of the cost for
you and your family. Coverage for new employees is effective the first
day of the month following your date of employment. Premiums for the
plan are paid through payroll deductions on a pre-tax basis. We offer
the following levels of coverage to cover yourself and your eligible
dependents: * individual (for employee only) * parent/children *
employee/spouse * family Life Insurance Benefits Group Term
Life/Accidental Death and Dismemberment Insurance An important concern
for most employees is providing economic security for your family in the
event of your death or accidental dismemberment. All regular employees
are provided basic life insurance and accidental death and dismemberment
in an amount equal to 1 times their base annual salary, up to a maximum
of $250,000. The coverage is effective the first day of the month
following your date of hire. The City pays the full premium cost for
Basic Life/AD&D insurance for you. Voluntary Term Life Insurance You may
purchase additional Voluntary Life for yourself through payroll
deductions in the amount of 1, 2, and 3 times your base annual salary,
not to exceed $400,000. You may apply for as much as $125,000 without
medical evidence of insurability if you elect it within 31 days of your
initial eligibility. Dependent Life Insurance You may also purchase
Dependent Life coverage for your spouse or dependent children. You may
purchase coverage for your dependents in the amount of $2,500 or more
through payroll deductions. Whole Life Insurance To provide additional
life insurance for yourself, you may purchase Whole Life Insurance.
Whole Life Insurance is permanent insurance that supplements your term
life insurance. Coverage includes a long term care rider, which allows
you to access a death benefit for long term care and home health care
needs. Guaranteed issue coverage premiums range from $3 to $25 per week.
Flexible Spending Accounts (FSAs) Flexible Spending Accounts are another
valuable feature of the City's Benefits package. A Flexible Spending
Account (FSA) is a tax-free account that allows you to pay for essential
health care expenses that are not covered, or are partially covered.
Expenses include medical/ dental/ vision expenses, child/dependent care
expenses, or monthly parking fees. The City has established medical,
dependent care, and parking "reimbursement" accounts so that employees
may pay for these expenses on a pre-tax basis.
Disability/Accident/Critical Illness Disability Income Plan You may
purchase short-term disability insurance to replace a portion of your
income if you are unable to work due to an off-the-job accident,
illness, surgery, or pregnancy. You may enroll in this voluntary payroll
deduction plan, which provides up to 60% of your income up to a maximum
monthly benefit of $5,000 if you are unable to work. Accident Insurance
You are eligible to enroll in this voluntary payroll deduction plan,
which may supplement your health insurance providing 24-hour coverage
for accident-related injuries. Coverage provides lump-sum payments
directly to employees for accident related injuries including, but not
limited to, broken bones, cuts, burns, eye injuries, ruptured discs,
etc. An annual wellness (health screening) benefit is included. Critical
Illness You are eligible to enroll in this voluntary payroll deduction
plan, which provides a lump sum payment if you are diagnosed with a
covered critical illness. You may purchase coverage for your spouse.
Each dependent child is covered at 50% of the amount of coverage you
purchase at no additional cost. A wellness (health screening) benefit is
available. Retirement N.C. Local Governmental Employees' Retirement
System (NCLGERS) All regular full-time employees are covered under the
North Carolina Local Governmental Employees' Retirement System
(NCLGERS). As an employee, you contribute 6% of your annual salary on a
tax-deferred basis. The City contributes a percentage of your annual
salary to your retirement accounts. Regular Full-Time Employees are
eligible for a full unreduced retirement benefit after they: * Complete
30 years of creditable service at any age * Reach age 60 and complete at
least 25 years of creditable service * Reach age 65 and complete at
least 5 years of creditable service Regular Full-Time Employees are
eligible for a reduced early retirement benefit after they: * Reach age
50 and complete at least 20 years of creditable service * Reach age 60
and complete at least 5 years of creditable service Purchase of
Creditable Service Effective January 1, 2003 pre-tax money from an
eligible retirement plan or IRA may be accepted via rollover on an
in-service plan-to-plan transfer to purchase creditable service. This
was approved in October 2003 by Prudential 401(k) and City of Raleigh
Supplemental Retirement Plan. What Does This Mean To You? If you have
withdrawn service, military service, or part time local service, etc.,
then you can use your funds from your Prudential 401(k) or the City of
Raleigh Supplemental Retirement Plan to purchase this service by rolling
over the funds. How Can You Do This? Contact Human Resources at
919-996-3315 to obtain the forms. You may also go to the following
websites to download the forms * Form Ret-398 Application and
Instructions * Service Credit Purchase Form NC 401(k) Supplemental
Retirement Plans To maximize your retirement income, all regular
full-time employees may voluntarily participate in either the City's
Supplemental Retirement Plan or the Supplemental Retirement Income Plan
of North Carolina 401(K) Plan, or in both plans. Supplemental Retirement
Plan Participation in this Plan is voluntary. Employees may contribute a
minimum of 1.0% of their salary to receive the City's match of 2%,
except for law enforcement officers. Contributions can be made on a
tax-deferred or after-tax basis. Supplemental Retirement Income Plan of
N.C. 401(k) Plan All regular full-time employees may participate in the
Supplemental Retirement Income Plan of North Carolina 401(K) Plan.
Participation is voluntary and officers may contribute up to a maximum
level as provided by IRS regulations. Contributions can be made on a
tax-deferred or after-tax basis. The maximum contribution limits for
both Plans are $17,500 in 2014. Note: If you are age 50 or older, you
may contribute an additional $5,500 in 2014. Social Security City
employees are members of the Social Security System. The employee
contributes 7.65% of their annual salary and the City contributes the
same amount. Social Security benefits include retirement and disability
payments and survivor's insurance. Other Important Benefits Employee
Health & Wellness Center The City operates an Employee Health Center for
its employees, which is used to treat job related injuries and illnesses
which occur while employees are at work. All employees are required to
have a pre-employment drug screening. Screenings of new employees are to
be completed within the first two weeks of employment. Periodic health
screenings that include vision, hearing, and blood pressure screening
are provided and are required for certain departments. Wellness Program
The City provides a comprehensive and innovative wellness program,
Wellness for Life, to employees. Our wellness program is designed to
help employees prevent disease and illness by lowering health risks
through education, adopting healthy lifestyles, increasing the use of
preventative medical screenings, and preventative health care. Our
program also provides management for employees with diseases through
work sessions and customized health strategies. Raleigh Employee
Assistance Program (Reap) The City of Raleigh provides employees and
family members with confidential counseling to help resolve problems
that may affect their work or family life. Credit Union The Local
Government Federal Credit Union is available to all regular employees.
Employees must complete 6 months of continuous employment and be a
Credit Union member before becoming eligible to obtain a loan. In order
to keep your membership in the Credit Union, you must have a minimum of
$25 on deposit. Savings and loans are insured in the event of your
death. Worker's Compensation All City employees are covered under the
North Carolina Worker's Compensation Act. This act covers those
employees who suffer injuries as a result of an accident while
performing duties. It will pay medical expenses and a portion of the
employee's salary if the individual is out of work as a result of a work
related disability. Tuition Assistance The City offers a Tuition
Assistance Program to those employees who wish to further their
education and training. An employee may receive financial assistance up
to $1,250 per fiscal year for courses relating to their present job or
future position with the City. Part-Time Regular Employees Regular
part-time employees who work at least 20 hours or more per week are
eligible for the City's benefit package. These benefits include: *
Medical, Dental, and Life insurance (employee pays on prorated basis) *
Vacation, Sick, and Holidays (earns and is charged on prorated basis) *
Additional Sick Leave (employee must work the full-time equivalent of
the years of service required in order to receive benefit) * Petty Leave
(6 hours per year) * Retirement Plan (employee participates in both
NCLGERS and Supplemental Plans; City contributes also) * City of Raleigh
Credit Union Part-time regular employees are not eligible for: * Award
for Service (Longevity) * Tuition Assistance * Employee Service Awards
Firefighters If you become a firefighter for the City, you are eligible
for all of the benefits listed under the "Regular Full-Time Employees"
section of this summary. However, the eligibility for a reduced early
retirement benefit under the N.C. Local Governmental Employees'
Retirement System is different than the eligibility for a regular
full-time employee. (See below) N.C. Local Governmental Employees'
Retirement System (NCLGERS) Firefighters are eligible for a full
unreduced retirement benefit after they: * Complete 30 years of
creditable service at any age * Reach age 60 and complete at least 25
years of creditable service * Reach age 65 and complete at least 5 years
of creditable service Firefighter are eligible for a reduced early
retirement benefit after they: * Reach age 50 and complete at least 20
years of creditable service * Reach age 55 and complete at least 5 years
of creditable service Police Officers Law enforcement officers are
eligible for all of the benefits listed under the "Regular Full-Time
Employees" section of this summary except for the benefits shown as
follows: N.C. Local Governmental Employees' Retirement System (NCLGERS)
Police Officers are eligible for a full unreduced retirement benefit
after they: * Complete 30 years of creditable service at any age * Reach
age 55 and complete at least 5 years of creditable service Police
Officers are eligible for a reduced early retirement benefit after they:
- Reach age 50 and complete at least 15 years of creditable service
Special Separation Allowance for Law Enforcement Officers As a law
enforcement officer, if you retire on a service allowance (i.e., 30
years of service at any age or age 55 with at least 5 years of service,
you may be eligible for a monthly separation allowance payable until you
reach age 62, or until you return to any employment with the local
government if a LGERS retiree. Other conditions also apply. Contact
Human Resources for details, since the City is responsible for making
all determinations of eligibility and for making these benefit payments
when you retire. Temporary/Seasonal Employees and Interns The City
employs temporary and seasonal employees and interns who generally are
scheduled to work on a short-term basis. However, if you are hired as a
temporary or seasonal employee, or as an intern, you are not eligible
for the City of Raleigh's benefits package as described in this summary.
01 Please select your highest level of education completed. * Some high
school * High school diploma (or GED) * Some college * Associate's
degree * Bachelor's degree * Master's degree * PhD or other professional
degree 02 How much relevant work experience do you have in this field? *
None * Less than 1 year * 1 to less than 2 years * 2 to less than 3
years * 3 to less than 4 years * 4 to less than 5 years * 5 to less than
6 years * 6 to less than 7 years * 7 to less than 8 years * 8 to less
than 9 years * 9 to less than 10 years * 10 years or more 03 Are you
familiar with mobile technology and handheld devices? 04 Do you have a
valid driver's license? For assistance with obtaining a North Carolina
Driver's License, visit http://www.ncdot.gov/dmv * Yes * No Required
Question Agency City of Raleigh North Carolina Address 222 W. Hargett
St. Raleigh, North Carolina, 27602