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Event Services Coordinator

City of San Antonio

Event Services Coordinator

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Events Services Coordinator City of San Antonio 188 reviews - San Antonio, TX 78205 $40,061 a year - Full-time, Contract Under direction, is responsible for planning and coordinating events with customers, organizing set-up requirements, and contract services for City facilities. May exercise functional supervision over assigned staff. ESSENTIAL JOB FUNCTIONS: * Ensures each event is provided with qualified services to open facilities, clean premises, complete set-up, and required service items. * Ensures the availability of all equipment contracted for customer's use. * Coordinates efforts of caterers, decorators, audio-visual, stagehands, etc., when organizing set-up requirements. * Assures compliance with all health and safety regulations by personnel participating in a function. * Prepares various reports and composes correspondence. * Prepares and assists in collecting billing charges. * Meets with event promoters, tenants, and convention planners to promote City facilities for future events. * Prepares detailed event set-up information for labor crew leaders, sound technicians, and stage hands. * Coordinates in-house security, SAPD, and staffing contractors, to ensure contracted areas are open and secured based on needs of the lessees. * Conducts City facility tours to show prospective clients the availability of suitable space for conventions, shows, meetings, concerts, galas, exhibits, and other functions. * Performs related duties and fulfills responsibilities as required. JOB REQUIREMENTS: * Bachelor's Degree from an accredited college or university. PREFERRED QUALIFICATIONS: * Proficient in Microsoft Office.

    • Two (2) years or more of customer service experience. * Two (2) years or more of event management experience. * Excellent interpersonal and communication skills. * Strong time management skills. * Valid Class "C" Texas Driver's License. APPLICANT INFORMATION: * If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. PHYSICAL REQUIREMENTS: * Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of basic accounting principles and practices. * Knowledge of caterer's responsibilities to help coordinate all meal functions. * Knowledge of contractor's guidelines and building policies. * Skill in utilizing a personal computer and associated software programs. * Ability to coordinate security for clients. * Ability to coordinate between service-suppliers and clients. * Ability to meet work schedules and work independently. * Ability to plan, coordinate, and implement various types of events and activities. * Ability to assess the clients' needs and develop a plan suited to meet those needs. * Ability to interpret and apply City policies, procedures, rules, and regulations. * Ability to communicate effectively, both verbally and in writing. * Ability to establish and maintain effective working relationships with co-workers, supervisors, and the general public. * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio must receive satisfactory results from pre-employment drug testing, references, background checks, and credential verification, as required by the position. Depending on the position, selected applicants may be required to comply with any state and federal requirements for the position and may be subject to interval criminal background checks in accordance with relevant regulations. APPLICATIONS MAY BE FILED ONLINE AT: http://www.sanantonio.gov/HR/CareerCenter.aspx Human Resources Department San Antonio, TX 78205 210-207-8705 hrcustomerservice@sanantonio.gov Position #2018-01083 EVENTS SERVICES COORDINATOR AB Events Services Coordinator Supplemental Questionnaire *
    1. Are you a current regular full time CoSA employee? Yes No * 2. What best describes your highest level of education? Some High School High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency 30+ completed semester hours (credits) from an accredited college or university 60+ completed semester hours (credits) from an accredited college or university Associate's Degree from an accredited college or university 90+ completed semester hours (credits) from an accredited college or university 120+ completed semester hours (credits) from an accredited college or university Bachelor's Degree from an accredited college or university Master's Degree from an accredited college or university PhD, JD, or other Post Graduate Degree from an accredited college or university None of the above * 3. How many years of experience do you have dealing with events coordination and planning at convention center and/or large sports arena operations? Less than one year 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years 10 years or more I have no experience * 4. Do you have a valid Class "C" Texas Driver's License or a valid driver's license from another state with the ability the ability to obtain a Class "C" Texas Driver's License within 30 days of becoming a Texas Resident? Yes No * 5. How many years of experience do you have in planning, coordinating, promoting, and overseeing special events for a medium or large sized (100 employees or larger) business, organization, or association? Less than one year 1 - 3 years 3 - 5 years 5 - 7 years 7
    • 9 years 10 years or more I have no experience * 6. How many years of experience do you have working in a major sporting arena or entertainment venue? Less than one year 1 - 3 years 3 - 5 years 5 - 7 years 7 - 9 years 10 years or more I have no experience * 7. How many years of experience do you have involving frequent and direct interaction with multiple customers, including large groups? Less than one year 1 - 3 years 3 - 5 years 5 - 7 years 7 - 9 years 10 years or more I have no experience * 8. How many years of experience do you have working with contracts? Less than one year 1 - 3 years 3 - 5 years 5 - 7 years 7 - 9 years 10 years or more I have no experience * 9. How many years of customer service experience do you have? Less than one year 1 year 2 years 3 years 4 years 5 years or more I have no experience * 10. Select the type(s) of events in which you coordinated. Stage Productions Outdoor Events Concerts Sporting Events Festivals 5K Runs Other None of the above * 11. How many years of event management experience do you have? Less than one year 1 - 3 years 3 - 5 years 5 - 7 years 7 - 9 years 10 years or more I have no experience * 12. Select any of the following items you have at least 2 years of experience with. Presentations - executive level Presentations - non-executive level Customer service / Client relations Negotiate / Manage contracts Troubleshooting hazardous situations Billing None of the above * 13. How would you best describe your proficiency in writing: Beginner Intermediate Advanced Fluent * 14. Select any of the Microsoft Office applications that you have extensive experience with. Word Excel Access PowerPoint Publisher Visio Outlook None of the above * 15. Describe what you consider to be the most important steps to be successful in managing an event. * 16. Describe the qualities you believe are important when dealing effectively with customers. * 17. Give an example of a time that you provided an exceptional customer experience. What steps did you take to assist the customer? What was the outcome? If you do not have related experience, please enter "N/A". * 18. Provide an example of when you showed initiative and took the lead in solving an issue. If you do not have related experience, please enter "N/A". * 19. Hours for this position will vary, based on events, and will require working some nights, weekends, and holidays. Please select any of the following shifts you are able and willing to work: Day Evening Weekends Holidays On-call Rotating work schedule Alternate work schedule Adjusted work schedule * Required Question 13 hours ago - save job - original job Apply On Company Site Other jobs you may like Event Coordinator Piatti Restaurant
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  • Industry
    Government Administration