Family Services Specialist I Working TitleFamily Services Specialist I - CPS Department/DivisionHuman Services - Child Services Job TypeFull Time -Requisition ID: 25079 Work Location: Human Services - Virginia Beach Blvd offices Pay Range: G.22, $45,552.00 - $67,600.00 Starting Salary: Minimum of the Pay Range Work Schedule: Monday - Friday, 8am-5pm Part Time Hours/Wk: Application Deadline: 4/9/18 Job Duties: Caseload Management -Manage a high volume, high stress caseload -Demonstrate ability to make independent decisions based on knowledge of policies and procedures -Enter detailed, accurate investigative narratives and summaries in OASIS -Utilize psychological principles when working with children and families -Educate families about Child Protective Services and community services and resources -Develop and implement service and safety plans Mandated Investigations/Assessments -Conduct mandated screening of child abuse/neglect complaints -Respond to referrals within mandated timeframes, including working night-call shifts -Conduct thorough field investigations and family assessments of child abuse/neglect allegations -Assess risk factors involved with child abuse/neglect -Demonstrate crisis intervention skills and de-escalation techniques -Prepare, file, and present affidavits before the court -Testify for court proceedings including criminal hearings -Conduct and prepare courtesy interviews for other localities -Apply laws/state policy for child abuse/neglect Reporting -Present accurate case information -Demonstrate strong communication skills (oral and written) -Utilize supervisory staffingsand legal consultation as needed; -Present cases to the Family Assessment and Planning Team -Provide accurate monthly statistics on cases Organization -Demonstrate strong organizational and time management skills -Assess and prioritize tasks effectively -Demonstrate the ability to use office technology, including detailed computer systems, copy machines, and fax machines Training -Attend training on learning topics pertaining to child abuse/neglect -Complete state mandated CPS training Note: Caseload responsibilities are assigned to Family Services Specialist I contingent upon completion of mandated training, experience, and supervisory approval Official City Job Description: https://www.vbgov.com/government/departments/human-resources/Employment-VBGOV/Job%20Descriptions/Family_Services_Specialist_I_02307.pdf Minimum Requirements: MINIMUMS: Must possess a minimum of a Bachelors degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology or sociology); or possess a Bachelors degree in any field accompanied by a minimum of two (2) years related experience in a human services area. Must have, or obtain, a current and valid Virginia or North Carolina driver?s license in accordance with Virginia or North Carolina DMV driver?s license eligibility requirements. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. For Family Mediation Unit: Virginia Supreme Court Certification in Family Mediation required. Additional Requirements: DMV Transcript: CDL: Not Required DOT History: CPS Check: Required Physical: Not Required Respirator: Not Required Polygraph Review: Psychological Screening: Attachments Required:Resume Preferences: Ideal candidate will possess: Masters of Social Work or Master's Degree in a Human Services related field: Experience working in Child Protective Services including investigation of child abuse and neglect; Human Services Experience; Crisis work Experience; Court Experience; State Computer System Experience. Special Instructions: This position is designated as an ALPHA I position. In the event of an emergency, all employees shall be required to report the their emergency assignment as directed by their supervisor. This position may require the worker to perform their duties after hours, nights, and holidays. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. -Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete. -You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, pleasetake a screen shot orprint using your browser's printing capability. -Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit. -Please provide a copy of any certifications or related professional licenses. -If selected for this position you may be required to submit official transcripts from all accredited colleges or universities listed on your application. Forward your *OFFICIAL transcripts from your accredited colleges or universities to: Department of Human Resources 2424 Courthouse Drive Municipal Center, Building 18 Virginia Beach, VA 23456 Current City of Virginia Beach employees who have their official transcripts from their accredited college or university in their personnel file will not have to provide another transcript to the Department of Human Resources. *All higher education institutions must be accredited by an agency recognized by the US Department of Education. VRS Contribution:All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.