Description & Requirements

Maximus is hiring a Clinical Quality Analyst to support the Illinois Screening Assessment for Long Term Settings (IL SALT) program. The Clinical Quality Analyst is responsible for ensuring quality and compliance in the assessment process for long-term care services. This includes conducting onsite quality assurance (QA) reviews of Continued Stay Representatives (CSRs) in Chicago during quarterly visits, including shadowing CSRs during assessments at mental health facilities. When not performing onsite reviews, the analyst conducts desk-based retrospective quality audits to evaluate the completeness, accuracy, and consistency of assessments. The role also includes providing feedback, and guidance to CSRs, supporting process improvement, and ensuring adherence to program and regulatory standards.

This position requires quarterly travel throughout Lake, Kankakee, Peoria, Decatur, and Cook Counties, with occasional travel to surrounding areas within the state as needed.

About the program:

The Illinois SALT (Screening Assessment for Long Term Settings) Program is a statewide initiative designed to assess individuals’ eligibility and needs for long-term care services. The program conducts comprehensive screenings to determine the most appropriate level of care, whether in a nursing facility or through home- and community-based services. Through standardized assessments, the program ensures that participants receive services that are safe, effective, and tailored to their clinical, functional, and personal needs. The SALT program also supports consistency and compliance across the state by maintaining accurate documentation, quality monitoring, and adherence to state and federal guidelines.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- Competitive Compensation -Bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- Unlimited Time Off Package - Enjoy UTO, Holidays, and

extended sick leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:

- Collects data related to assessments and assessment outcomes

- Completes quality audits utilizing proprietary QA Tools

- Reviews QA data and reports on trends and scores found through the quality audits

- Analyzes recommended scores in relation to Clinical Assessor determinations

- Develops / completes reports that track and trend activities / outcomes

- May provide QA training to staff to incorporate quality measures into their daily practice

- Performs other duties as may be assigned

Minimum Requirements

- Education and licensure requirements are based on program contract requirements and are outlined in job posting

-Two (2) or more years related experience

- 2+ years previous work experience in Quality and Risk Management in a clinical setting conducting peer reviews preferred.

- Strong working ability with all forms of technology, ability to navigate multiple systems, intermediate knowledge of Microsoft Office programs, ability to learn and adapt to new technology quickly; exceptional analytical skills; detail and solution-oriented; ability to work independently as well as with a team; excellent verbal and written communication skills including the ability to communicate effectively with a diverse range of individuals.

- Master’s degree in a mental health-related field (e.g., Social Work, Counseling, Psychology)

- Minimum of 2 years' experience in in adult mental health, social services, or a combination of both.

- High level of proficiency using Microsoft Office

- Willingness and ability to travel throughout Lake, Kankakee, Peoria, Decatur, and Cook Counties and other areas as assigned to conduct in-person Quality Audits with Assessors.

Preferred Skills:

- Strong organizational skills

- Excellent communication skills, both oral and written

- Effective at scheduling and prioritizing tasks

- Licensed Clinical Social Worker (LCSW)

Home Office Requirements:

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com .

Minimum Salary

$58,000.00

Maximum Salary

$68,000.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.