ATM Technical Support -ATM TECHNICAL SUPPORT (Monday - Friday) OVERVIEW: CSC ServiceWorks is a dynamic, global leader in laundry solutions and air vending services. We have over 3,000 team members who are driven by one goal being best-in-class. Our mission is to provide our team members with career growth, financial benefits, job security, purpose, and the opportunity to help strengthen the communities where we live, work and play. When you join us, you can grow your career while being part of something greater helping transform our company into the CSC ServiceWorks of the future, insuring that everyone has access to reliable and exceptional laundry solutions and air vending services for everyday living and those special moments in life where results matter. ATM TECHNICAL SUPPORT POSITION SUMMARY AND KEY RESPONSIBILITIES: Primarily responsible for maintaining and servicing automated teller machines (ATMs). -Be readily available to accept ATM repair calls from the Call Center within all service hours (RL1600 RL2000 RL5000 as well as 9100-9600-9700). -Manage calls and time to meet service level obligations. -Communicate regularly with management on calls, inventory, escalations, etc. -Run diagnostics on troubled ATMs and perform preventative maintenance on ATMs when applicable. -Perform 2ndline and 1stline mechanical and electronic repairs on various ATM models. -Understand ATM error codes and troubleshoots for problems if fix is not apparent. -Successfully utilize all testing equipment and communication break out box, etc. -Maintain and order stock for various ATM types and parts for truck management as well as within the region. -Work with ATM owner, bank representative, or subcontractor to solve and report customer ATM issues and communicate with customers in person or via telephone on troubled machines when needed. -Perform new ATM installations.ATM TECHNICAL SUPPORT REQUIREMENTS & QUALIFICATIONS: -HS Diploma or equivalent; or <1 year related experience and/or military experience; or equivalent combination of education and experience. -And/or relevant military experience.CSC ServiceWorks values and retains its associates by offering industry leading benefits including: Competitive pay, medical, dental and vision insurance, paid time off, and 401(k) with generous company match. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at sbell@cscserviceworks.com. You are protected by thePay Transparency rule.