DMV/DRIVES Training Specialist III Salary $4,200.00 - $6,147.00 Monthly Location Denver Metro, CO Job Type Full Time Department Department of Revenue Job Number TAA-03142-11/2018 Closing 12/3/2018 5:00 PM Mountain Department Information Our mission at the Colorado Department of Revenue is to provide quality service to our customers in fulfillment of our fiduciary and statutory responsibilities while instilling public confidence through professional and responsive employees. The Department of Revenue offers 10 paid holidays per year, paid vacation and sick leave, discounted RTD Eco-Pass, BenefitHub, CafeWell, employee wellness programs included in a great . Description of Job The Division of Motor Vehicles (DMV) provides services used by nearly every citizen of the State. Colorado citizens utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance. DUTIES : Delivers certification training DLF & BOST (DL Fundamental & Basic Operator Skill Test) to State and County Driver's License Offices employees (our Technician positions). This includes administering both written and practical knowledge and skills assessments in Driver License Offices throughout the assigned region. Duties include, but are not limited to: BOST & DLF training program delivery Administering written and practical BOST & DLF training assessments Certification assessment at the completion of BOST & DLF training programs Auditing Driver License Office employee "on-the-job" as employees issue driver licenses and identity documents and administer driving tests, etc. Administering "Refresher" training; and related assessments Training program materials updates as needed, in conjunction with Training Specialist and Regional Manager (as needed based on status revisions or policy changes Region Training Plan development as needed, in conjunction with Training Specialist IV and Regional Manager Training-day logistics, such as assembling training materials and supplies, checking equipment, registering attendees and distributing, administering, collecting, and scoring evaluation forms and assessments. Requires overnight and extended travel to Driver License Offices across the state Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Candidates shall possess good communications skills (both oral and written) and interpersonal skills, the ability to multi-task, the ability to work responsibly with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers in an effective, efficient, and elegant manner. Minimum Qualifications Bachelor's degree from an accredited institution in a field of study related to the work assignment. AND Two years of professional experience delivering business systems training to Adult Learners. Substitutions Additional professional experience delivering business systems training to Adult Learners will substitute for the degree requirement on a year-for-year basis. Additional years of education in a field of study related to the work assignment will substitute for the required experience on a year-for-year basis. Preferred Qualifications The preferred candidate will possess the following: 2 or more years of experience developing and/or delivering training presentations to adult learners 2 or more years Driver License Office Technician experience within a state or county Driver License Office 1-2 years working in a regulatory environment in which laws, rules, and regulations put into place by federal, state or other government entities and civilian organizations are used to monitor the behavior and actions of business activities in the public interest. Examples include a driver license office, motor vehicle investigation unit, a technical customer service support desk or call center, Group presentation and management experience Experience using audio/visual equipment and materials Intermediate to advanced PowerPoint skills Necessary Special Requirements The qualified applicant will possess the following additional special qualifications: Successfully completed and passed required Driver License Fundamental (DLF) training & certification; or successful completion of Driver License Fundamental (DLF) training and certification within the first year in position. Successfully completed and passed required Basic Operator Skill Training (BOST) training & certification: or successful completion of Basic Operation Skill Training (BOST) training and certification within the first year in position. Actively conducting drive tests; or actively conducting drive tests within the first year in position. CDOR Special Requirements All employees must be current with their income tax filings and payments with the State of Colorado. This includes successfully passing a pre-employment evaluation of your tax records/accounts. Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at . A standard appeal form is available at: . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Applicants are strongly encouraged to apply online. However, if NOT applying online, applications from Department of Revenue employees may be faxed to 303-866-3718. Supplemental Information APPLICATION, MINIMUM QUALIFICATIONS & COMPARATIVE ANALYSIS E-mail Address: All correspondence regarding your status in the selection/examination process will be conducted via Complete Online Application -detailing how your experience and education meet the stated minimum and preferred qualifications of the job. "See Resume" statements will not be accepted in lieu of a properly completed application. Applicant Checklist A "Complete Application" must include: Complete Online Application -detailing how your experience and education meet the stated minimum and preferred qualifications of the job. "See Resume" statements will not be accepted. Cover letter of interest -detailing how your experience and/or education meet the stated minimum and preferred qualifications of the job Resume -detailing summary of work history Completed Supplemental Questionnaire -found at the end of the online application College Transcripts (when requested, or when using education to meet minimum qualifications)- a copy of your official or unofficial transcripts showing that your degree has been conferred and the name of your school, or your National Association of Credential Evaluation Services (NACES) accreditation. Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected. Minimum Qualifications The online application will be used to determine if you meet the Minimum Qualification requirements. It is imperative that you read the Minimum Qualifications and make certain that job duties and education (if applicable) in your online application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer you meet the Minimum Qualifications if experience isn't detailed in the application. * Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) * Comparative Analysis The state personnel system as defined by the Colorado Constitution requires that all jobs within the classified system be filled through comparative analysis. The number and types of comparative analysis will depend on the position being filled as well as the number of qualified applicants. You may be considered for vacancies only if you have successfully completed the comparative analysis process. A comparative analysis is a process that compares specific job-related knowledge, skills, abilities, behaviors and other competencies. The process can include multiple components including structured interviews, application/resume review, oral panel examinations, written objective tests (multiple-choice, true/false), written narrative tests, performance tests, training and/or experience evaluations, or physical capacity tests. HOW TO APPLY: Thank you for your interest. Submit an on-line application by clicking the link below or submit a State of Colorado Application for Announced Vacancy and all supplemental questions according to the instructions provided below. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed above. TRANSCRIPTS REQUIRED: An unofficial copy of transcripts must be submitted at the time of application. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 DOR/DMV - Applicants for State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency? Yes No 02 DOR/DMV - Do you possess a current, valid, unrestricted Colorado driver's license? If "Yes", you must list your driver's license number on your application. Yes No 03 I understand that the position for which I am applying may require regular overnight travel throughout the state of Colorado. I agree to this requirement as a condition of employment. Yes No 04 A Minimum Qualification for the position is "developing business systems training to adult learners". Describe your experience developing business systems training to adult learners. If you don't have this experience please answer n/a. 05 Describe your training delivery experience. Your response should include training topics, audience composition, and audience size, and training methods used. 06 6CDOR CHECKLIST-I have completed/attached the required information/documentation: Complete Application (see resume statements will not be accepted) Resume (attachment required) Cover Letter (attachment required) Completed Supplemental Questions (required) Transcripts (if applicable) DD214 (if applicable) N/A-None Of The Above 07 7CDOR UNDERSTANDING-I have read and understand the entire announcement and followed all of the instructions provided. I understand that failure to follow all instructions and submit all required documentation may result in elimination from consideration. (Late submissions will not be accepted). Yes No 08 8CDOR - Appeal Rights: I affirm that I have been provided my Appeal Rights, in accordance with Board Rule 4-5 which reads: All applicants will be notified of their appeal rights in the job announcement in accordance with federal and state law or the "Dispute Resolution" chapter. Such notice shall include appeal rights they may have; the time frame for such an appeal; the address for filing the appeal; and the availability of any standard appeal form. As such, if you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Yes - I affirm that I have been provided my appeal rights in accordance with Board Rule 4-5. Required Question Agency State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website