Clerk 2 LIHEAP (Seasonal)-Philadelphia CAO Commonwealth of PA Bureau of State Employment 13 reviews - Philadelphia, PA 19132 $15.28 - $22.47 an hour Temporary Commonwealth of PA Bureau of State Employment 13 reviews Read what people are saying about working here. THE POSITION IMPORTANT: YOU MUST APPLY TO THIS VACANCY POSTING, MEET ELIGIBILITY REQUIREMENTS, COMPLETE THE SUPPLEMENTAL QUESTIONS, AND RECEIVE A SCORE. YOUR SCORE IS ONLY VALID FOR THIS SPECIFIC VACANCY. ONCE THIS POSITION IS FILLED, YOUR SCORE IS NO LONGER VALID. MULTIPLE POSITIONS MAY BE FILLED UNDER THIS POSTING * Full-time seasonal employment * Assignment may be to any district office As a seasonal Clerk 2 for the Philadelphia County Assistance Office (CAO), Low Income Energy Assistance Program (LIHEAP), you will engage your customer service, data entry, and analytical skills while improving the lives of your fellow Pennsylvanians every day. Seasonal LIHEAP Clerk 2s interact with the public on a daily basis, and they provide clerical support that is vital to the process of administering life-sustaining public benefits. As an employee of the Commonwealth of Pennsylvania, you will earn excellent benefits, contractual pay increases, and leave entitlements. If you are looking to build a career, there are many opportunities for advancement in this large organization. Work hours and additional information: Overtime: As needed Shift Work: No Hours of Work: 8:30 AM - 5:00 PM Lunch Period: 1 Hour May change based on operational needs. LIHEAP seasonal staff typically work October through April each year. DESCRIPTION OF WORK You will perform a variety of tasks related to processing incoming applications for the Philadelphia CAO LIHEAP. This involves regular face-to-face interaction with applicants and district staff, as well as processing incoming paper and electronic applications. Clerk 2s regularly provide guidance to the public about how to apply for LIHEAP benefits in person and over the phone. They perform office functions such as scanning/indexing, delivering documents, and data entry. They may also be responsible for tasks such as sorting and processing incoming and outgoing mail and maintaining documents and files. Work may include light labor such as delivering or storing office supplies. The work is performed in a standard office environment. On-the-job training is provided. The worksite is accessible by public transit. Valuable experience includes customer service and office work. Basic computer skills are vital as most of the work is processed using desktop computers. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY * Must meet PA residency requirement * Minimum Experience and Training Requirements: Six months as a Clerk 1 and educational development to the level of the eighth grade; OR completion of high school business curriculum; OR any equivalent experience and/or training which provided the required knowledges and abilities. * Must be able to perform essential job functions Veterans: Pennsylvania law (51 Pa. C.S. ?7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, visit the Commission's website, Job Seekers page, for Veterans; visit one of our offices; or contact us at ra-cs-vetpreference@pa.gov. EXAMINATION INFORMATION * Score valid for this specific posting only * Score based on information reported on application and supplemental questions * Provide complete and accurate information or: * score may be lower than deserved * application processing may be delayed * disqualification may result * May only test once under this announcement * Email notice of test results provided Further information on testing, assistance for persons with disabilities, veterans' preference, and other items can be obtained from: Harrisburg: 2nd Level, Strawberry Sq. Complex, 320 Market St., P.O. Box 569, Hbg., 17108-0569; Telephone (717) 783-3058 Philadelphia: 110 North 8th St., Suite 503, Phila., 19107; Telephone (215) 560-2253 Pittsburgh: 411 Seventh Ave., Room 410, Pgh., 15219; Telephone (412) 565-7666 Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals) Internet: http://www.scsc.pa.gov/ Commonwealth of PA Bureau of State Employment - 7 hours ago - save job - original job Apply Now Apply On Company Site Save this job