Job Description

Position Summary

The CS Manager is an employee of the Mayor’s Office of Education who works closely with the EDEY school leaders (Principals and stakeholders) to supervise a team of five or more Coordinators The core functions of this position are management, development of training and professional development plans, data review and reporting and coordinated support and coaching. More specifically, the manager serves at the primary support for team members by monitoring, tracking, and providing coaching to ensure successful implementation of school-based plans. The work also includes ensuring that MOE programs and investments within each school are effectively implemented and managed. Work for this role is conducted under the supervision of the Director of Operations.

Essential Functions

Management & Coaching

• Oversees and serves as primary support and supervisor to Coordinators.
• Identifies and analyzes problems weighing the relevance and accuracy of available information.
• Generates and evaluates alternative solutions and provides effective and timely feedback.
• Facilitates quarterly meeting with each Coordinator and their school principal to review progress and make updates to school’s long-term plans.
• Works closely with school principals to review school community needs, systems of execution and support, and Coordinator performance to ensure alignment to EDEY program model and school-specific Coordinator work plan.
• Works closely with Director of Operations to complete and track staff evaluations, onboarding/offboarding tasks and other HR related tasks.
• Understands the individual and program development needs of each school based on Coordinator feedback, site observations, assessments from Performance Management and Technology Team (PMT), and feedback from school leadership.
• Develop work-plans aligned with program model and goals for each Coordinator that includes short-term and long-term professional development goals and areas needing improvement.
• Reviews and monitors the implementation of site-based EDEY schools short-term and long-term plans.
• Fosters collaborative and trusting relationships with internal and external partners and leadership team members.

Data Review & Reporting

• Tracks performance of Coordinators and prepares weekly support plans and reports for MOE leadership team
• Monitors and supports effective communication, collaboration, and reporting between school partners, district, city, and city services to maximize access to services provided for schools.
• Provides weekly updates to leadership team regarding school progress and supports needed.
• Meets with each Coordinator on a weekly or bi-weekly basis to review weekly reports and create support systems to facilitate the delivery of quality services.
• Collaborates with PMT staff to generate weekly and monthly reports illustrating the status of work plans, needs, and services for each school. Addresses areas needing improvement directly with Coordinators to improve.

Technical Support & Coordination

• Provides support in collaboration with Leadership team and partners to ensure that program needs, and guidelines are met.
• Meets with each Principal quarterly to review status of school-level needs and Coordinator performance, and update support plans to align principal and community goals.
• Supports school-based initiatives by coordinating collaboration between Coordinators and leadership team members.
• Supports the development of the infrastructure and systems to develop tools for schools to conduct a needs assessment, to access a provider database, and track services.
• Uses knowledge and skills about workplace training and education and organizational development practices to plan effective organizational interventions.
• Organizes site-visits and learning tours for Coordinators, partners, and community members.
• Builds and maintains relationships with principals, community leaders, and Coordinators.
• Participates in learning from the school community of assigned Coordinators.
• Other relevant duties as assigned.

Training

• Complete administrative duties such as managing email communication, utilizing appropriate databases, and submitting and reviewing reports to be shared with school, community, and City leaders for feedback and support.
• Meet with Director of Operations on a weekly or bi-weekly basis to review weekly reports and create support systems to facilitate the delivery of quality services.
• Participate in regular Mayor’s Office of Education staff meetings and learning communities with other offices and departments.
• Participate in ongoing professional development including capacity-building activities, such as presentations and conferences, initiative-wide and site-based trainings, presentations, peer network meetings and study visits.

Required Competencies, Knowledge, Skills, and Abilities

Leadership

• Demonstrated leadership ability.
• Proven understanding and ability to foster positive organizational health.
• Demonstrated ability to develop and to maintain relationships with community-based organizations, families and children, teachers, and volunteers.
• A track record of leading, inspiring, and developing high performing teams.

Communication and Community Engagement

• High-level written and verbal communication skills.
• Ability to engage meaningfully with youth, parents, staff and the community-at-large.
• Applies effective interpersonal and problem-solving skills when responding to partners.

Management and Coaching

• Strong program management skills and the ability to prioritize work and to successfully facilitate multiple projects.
• Comfortable with managing and coaching 5+ people.
• Ability to organize and to facilitate meetings.

Problem Solving/Data Analysis/Decision-making

• Expertise with using data in an education, community, or social services setting.
• Identifies and analyzes problems weighing the relevance and accuracy of available information.
• Generates and evaluates alternative solutions and makes effective and timely decisions.
• Ability to stay calm under pressure.

Training and Professional Development

• Ability to evaluate individual and program development needs.
• Expertise in workplace training and education; organizational development practices; and ability to use knowledge and skills to plan effective organizational interventions.
• Experience using a variety of organizational and individual aptitude, skill, and competency assessment techniques.
• Ability to use instructional design concepts to create learning plans and interactive training is critical.

Other

• Knows personal strengths, weaknesses, opportunities, and limits.
• Reflective and seeks feedback.
• Exceptional cultural competency and proficiency.

Qualifications

• Bachelor’s degree required, master’s degree preferred (Preferably in education, social work)
• 4+ years of experience in Management.
• 3+ years of experience in fields such as community organizing, education, health, or social work, or researching extended learning time and opportunities models highly recommended (working in schools – school leadership experience desirable, city government, research institutions or service organizations).
• Knowledge of the public education system in Philadelphia as well as the operation of community-based organizations and institutions of higher education is an asset.
• Knowledge of how to navigate city resources and non-profits in Philadelphia available to support children and families.
• Must be comfortable with the use of data to drive decisions.
• Highly skilled and experienced in Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Fostering Teamwork, Handling Pressure, and Giving Feedback.

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $75,000 - $90,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx