Administrative Office Professional I Salary See Position Description Location Lompoc, CA Job Type Full-time Department Human Resources Job Number 18-7000-02 Closing 10/29/2018 5:00 PM Pacific Description Administrative Office Professional I $34,226.68 - $42,399.84 (plus additional cash allowance annually $6,149.26) plus bilingual allowance when applicable. ( Benefits Info : ) Administrative Office Professional I Restricted. These positions are regularly privy to the decisions or recommendations of County management affecting employer-employee relations. These employees are in the confidential-unrepresented bargaining unit. $40,815.72 - $49,026.45 Annually plus bilingual allowance when applicable. ( Benefits Info : ) Vacancies: We are accepting applications to establish an employment list to fill current and future vacancies in Santa Barbara, Santa Maria, Carpinteria, and Lompoc for full-time and part-time positions . Ideal Candidate will have: Excellent customer service Time management Good oral and written communication Learn new tasks quickly Prioritize and complete time-sensitive work tasks Knowledgeable with Microsoft Office Suite Work well independently and as a team player Self-motivating and has a good attitude Accuracy and pay attention to detail Examples of Duties About Administrative Office Professionals : They are the face of the County of Santa Barbara. You will have direct interaction with the public by advising or guiding them to complete proper documents. Common responsibilities include clerical based administrative functions; answering phones, processing emails, and filing documents. Since AOP's work in different departments, you will have a variety of different job duties specific to each department. To be successful in following this career path, you must have a strong knowledge of basic English and Math. You need to be an effective communicator on paper and in-person, someone who is customer-focused and business-oriented. You must be ready to learn government policies and procedures, and use logical, sound reasoning in applying State laws, legislation and regulations to your work on a daily basis. You must also be eager to learn, and accept direction. The Administrative Office Professional class is a great way to begin your career at an entry level and grow in your administrative profession. Through experience and training you will have opportunities to advance within the County of Santa Barbara. For additional information about our County Departments, please visit this link: Employment Standards The following job-related competencies are required upon entry to this class for successful performance of essential functions and for demonstration of the County's ACE values: Skill to use computer operating system, word processing, and email software at a level necessary to create documents and send and respond to email messages Use alphabetic computer keyboard with skill and accuracy Use complete English sentences and paragraphs to correctly organize and convey information Correct use of English parts of speech, sentence structure, vocabulary, and word usage Skill to add, subtract, multiply, and divide whole numbers and decimals Skill to meet and interact with the public and co-workers courteously and professionally Skill to file information alphabetically, numerically, and chronologically Skill to write and print legibly, clearly, and uniformly to record information Some positions MAY require the following Additional Qualifications: The ability to read, write and/or converse fluently in English and Spanish. If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for a job requiring bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications, in accordance with Civil Service Rule 7. A valid California Class C Driver's License at the time of appointment. Shift and weekend work. Supplemental Information SELECTION PROCESS Computerized Assessments . All applicants who submit an application within the required time frame will be advanced to take a Competency Assessment, Software Skills, and a Microsoft Office 2010 Skill Test . Candidates will be required to pass this skill assessment to continue in the recruitment process. Candidates are also required to take a competency assessment. Candidates will be notified by email on 10/30/18, with instructions on obtaining and taking both assessments. Deadline to take them will be 11/6/18 at 5:00 pm. Written Examination: Written examinations is scheduled for November 28, 2018 and if needed November 29, 2018 . Testing locations will be posted when notices are sent out. Candidates will be notified by email on 11/12/2018 with how to schedule your exam time and more information on the written exam . All candidates must be present at the examination site. Testing dates may be added or canceled based on the number of qualified candidates being invited to the written examination. Candidates must receive a percentage score of at least 70 on the written examination to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list. Human Resources will notify you by mail if your name is removed. Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. Appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a probationary period. Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines. REASONABLE ACCOMMODATIONS : The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We do required verifications of needed accommodation from a professional source, such as a doctor or a learning institution. VETERAN'S PREFERENCE POINTS: NOTE : Veteran's preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability. To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form, (2) submit a copy of your Form DD214 to the Human Resources Department on or before the test date, and (3) pass all phases of the examination process. The preference points will be added to your final test score. The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time. BACKGROUND CHECK AND MEDICAL EVALUATION: Sheriff's Office, Public Defender and the Probation Department conduct a background investigation. Current or excessive use of drugs, sale of drugs, serious criminal history, or deception relating to employment history may bar employment. Other departments may require an extended background check including credit history; this is at the discretion of each department. The following process is only used for the Sheriff's Office and the Probation Department: Personal History Questionnaire (PHQ). Once candidates are placed on the employment list, the Human Resources Department will be emailed a notice on how to complete a Personal History Questionnaire. Polygraph Examination will be administered after a selection interview is given and you are advancing to the next step in the hiring process. The polygraph measures the accuracy of information given during the background investigation process. The County of Santa Barbara respects and values a diverse workforce and strongly promotes strategies and activities to recruit, develop and retain qualified persons of varied backgrounds, lifestyles, experiences and races. BENEFITS : The County of Santa Barbara offers generous benefits, see links by salary. The County of Santa Barbara respects and values a diverse workforce and strongly promotes strategies and activities to recruit, develop and retain qualified persons of varied backgrounds, lifestyles, experiences and races. APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: 10/29/18, 5:00 pm; postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com. In Santa Barbara, applications and job bulletins may be obtained at the Human Resources Department, 1226 Anacapa Street, from 8:00 a.m. to 5:00 p.m. In Santa Maria, applications and job bulletins can be obtained on-line only at the Workforce Resource Center located at 1410 S. Broadway, from 8:00 a.m. to 5:00 p.m. Applicants may use county computers at the Workforce Resource Centers to complete online applications and assessments at the following locations: Workforce Resource Center in Santa Barbara 130 East Ortega Blvd Santa Barbara, CA (805) 568-1296 Hours: 8:00 am - 5:00 pm Monday through Friday Workforce Resource Center in Santa Maria 1410 South Broadway Santa Maria, CA (805) 614-1550 Hours: 8:00 am - 5:00 pm Monday through Friday Debbie Beach, Senior HR Recruiter 805 568-2804 Retirement Plans Generous County Defined Benefit Plan Eligible to participate in 457(b) Deferred Compensation Plan Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans For more information on our retirement plans, please visit: and Health Benefits Benefit Allowance paid in cash bi-weekly, which can be used by employees to fund health care costs or used for other purposes. The amount varies by bargaining unit, click the Compensation Summary link below for more information Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents over age 15 Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more! For more information on our health benefits, please visit: Paid Time Off Vacation Leave 12 to 25 days per year depending on length of public employment Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below) Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below) Miscellaneous Benefits County Paid Term Life Insurance County Paid Long Term Disability Insurance Childcare and Employee Discounts Relocation Assistance may apply Flexible work schedule may apply For more information on all of these benefits, please visit: Compensation Summary To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit: or *This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions. Amounts are generally prorated for part-time employment. 01 I acknowledge that, it is my responsibility as an applicant to provide sufficient information on my application to demonstrate that my education and experience meets the employment standards (minimum qualifications) for this position as detailed in the job bulletin. I further acknowledge that if the County determines that I do not meet the employment standards there will be no opportunity for me to provide additional information regarding my application after the closing date listed on the job bulletin. Therefore, I understand that before submitting a job application, it is important that I review the job bulletin thoroughly and ensure that my application clearly reflects how my education and experience meets the employment standards at the time I submit my application. I understand 02 As part of the application process, a completed supplemental questionnaire must be submitted along with the standard application form. Resumes will be accepted, but NOT in lieu of a completed application and supplemental questionnaire. I understand 03 The Human Resources Department communicates with All Applicants through e-mail. Please make sure your email address is entered correctly and it is current. If you feel you are not receiving your emails, please check your spam or junk inbox for our emails. Please check selection process on job bulletin for dates notices will be sent out and dates the information is required to be completed. I understand 04 What is your typing speed? Less than 25 words per minute 25-35 words per minute 36-45 words per minutes 46-54 words per minute 55 or more words per minute 05 Please describe any experience with the following automated software. Include functions you used and your level of knowledge. (novice, intermediate, or advance): Microsoft Word Microsoft Excel Microsoft Outlook Photoshop Social Media Websites Other 06 Please keep in mind, the hiring departments will receive a copy of your application. The application reflects your experience and skills. It is to your advantage to provide as much information about current and past work experience on your application as it relates to this position. I have read the statement and understand it's my responsibility. 07 Many of the departments may be in need to fill positions on a temporary basis. Are you interested in working temporary? NOTE: Accepting a temporary position does not affect your status on the employment list for regular employment. Yes No 08 IMPORTANT INFORMATION, PLEASE READ CAREFULLY When completing your application and supplemental questionnaire, it is important that you carefully consider all the selections you make and/or the information you provide in the following areas listed below. Make selections or changes prior to submitting your applications. Once your application is submitted, you will not be able to go back in and make updates. Which Departments do you want to be considered working in. Types of work schedules you will accept Types of shifts you will accept Where you will initially accept employment Languages other than English Additional questions for specific departments When completing your application and supplemental questionnaire be certain to select all the departments, locations, and work shifts that you are willing to be considered for. Also, be certain to list any specific skills you possess, such as bilingual skills. Before submitting your application, please take time to check your selections. This is your only opportunity to make these selections. Why? On the large employment list that will be established from this recruitment, you will be ranked based on the written exam results and the employment list will be used to fill current and future vacancies for the departments listed above. From the large employment list, filters are used to create specific lists of candidates based on the above choices you've made and the department's specific needs. For example, if the Probation Department has a vacancy in Santa Barbara for a full time position, then candidates that have selected the Probation Department, Santa Barbara, and full-time work will be pulled from the large employment list by rank order and the department will receive the top 10 candidates for consideration. Please note, during the life of the employment list, some departments may not have vacancies to fill. I understand 09 Below is a list of departments and may have a description of type of work and environment as an AOP I. Please check which department(s) you would want to be consider to work for. Please keep in mind that during the life of the employment list, some of these departments may not have vacancies that arise. This is your only opportunity to make your selection. Agricultural Commissioner Weights & Measures Department administrative support position is fast paced with a diverse level of assignments that require someone who can multi-task efficiently, remain calm with a positive, professional demeanor and communicate with a wide variety of customers and staff; both by phone and in person. http://cosb.countyofsb.org/agcomm/ Behavioral Wellness Previously (Alcohol, Drug & Mental Health Service) Duties may include obtaining documentation for court proceedings and referrals, tracking patient placements and benefits status, and general office work. http://www.countyofsb.org/behavioral-wellness Board of Supervisors: http://www.countyofsb.org/bos Human Resources: http://cosb.countyofsb.org/hr/ County Clerk-Recorder-Assessors In the Clerk-Recorder's Office, record, archive and provide copies of official and vital records. Read handwritten documents from the 1800s. In the Assessor's Office, assist taxpayers with questions about property ownership and assessment. Read, interpret and process recorded documents as they relate to appraisability for property taxes. In the Election's Office, assist with candidate filing, vote by mail and voter registration. http://sbcassessor.com/home.asp County Executive Office: http://www.countyofsb.org/ceo District Attorney's Office: http://www.countyofsb.org/da/index.html Fire Department: will perform a wide variety of essential administrative tasks in support of the many diverse programs and functions within the Fire Department. You will be expected to provide: accurate information to the public, exemplary customer service to our internal and external customers, and general administrative support to the department's Executive staff. http://www.sbcfire.com/ First Five Children and Families: http://www.first5santabarbaracounty.org/ General Services Department: http://www.countyofsb.org/gs Community Services Department seeks team-oriented individuals that may have assigned duties including customer service, clerical work, process improvement projects, participating in team meetings, special projects, documentation, document review, marketing, processing reservations and payments in online system, and other administrative duties as necessary to support programs in County Parks, Housing & Community Development and the Division of Energy & Sustainability. http://cosb.countyofsb.org Planning and Development Department: http://sbcountyplanning.org/ Probation Department: Interact with clients, process payments and assist clients with self-service kiosk reporting center. AOPs may assist Juvenile and/or Adult Divisions in obtaining police reports and court documents, filing reports with Superior Court, case management system data entry and document scanning. AOPs assigned to the Santa Maria Juvenile Hall and Los Prietos Boy's Camp interact with youth during booking and release procedures, and contact parents and various agencies regarding youth's status. AOPs who are assigned to work the Master Control Room (MCR) at the Santa Maria Juvenile Hall will alternate between various assignments which include manning the control desk in a secure area of a locked facility, monitoring camera screens for indications of possible security issues and controlling door access to different parts of the facility. Other duties at Juvenile Hall include manning the reception and intake desk, and monitoring visiting hours. As the Santa Maria Juvenile Hall is open 24/7, AOPs assigned to the MCR will be expected to be available to work all shifts, including nights, graveyards, holidays, and weekends. Each position requires the ability to multi-task and completes assigned work accurately. AOPs may be required to work independently depending on location; however, decisions are made with clear guidelines from a supervisor. Professional and positive customer service and focus are critical, given the frequent interaction with the public, law enforcement personnel, and various other justice involved partners. Public Health Department: seeks team-oriented individuals that may have assigned duties including customer service, clerical work, process improvement projects, participating in team meetings, special projects, documentation, document review, marketing, processing appointments and payments in online system, assisting with referrals received from the community providers, assisting in the preparation of grants and community stakeholder meetings and other administrative duties as necessary to support Administration, Primary Care & Family Health and the Community Health divisions of the Public Health Department. https://countyofsb.org/phd/ Public Works Department you perform a wide variety of essential administrative tasks in support of the many diverse programs and functions within the department; you serve as part of a team that may provide review of development, design and construction services, water conservation, maintenance of County facilities, and overall customer service and administrative. http://cosb.countyofsb.org/pwd/ SBC Employees Retirement: http://cosb.countyofsb.org/sbcers/ Social Services Department: You will perform a wide variety of essential administrative tasks in support of the many diverse programs and functions within the department and specific duties will vary based on the program or function supported; you will serve as part of a team that provides protective services, employment services, financial assistance and health coverage assistance in support of Santa Barbara County residents/ Sheriff's Office: Custody Operations and Support Divisions assigned to the Main Jail in Santa Barbara or new Northern Branch Jail in Santa Maria; processes new arrestees for booking into custody; verify bail amounts at booking; assists the general public by phone and in-person; scheduling court dates; processes inmate records to facilitate release or transfer;duties are performed in a locked-down facility and require direct and indirect contact with inmates; Jail operations is 24/7 with a work schedule on rotating 12-hour shifts including nights, weekends, and holidays; requires wearing a uniform (depending on assignment). Law Enforcement and Support Divisions- Researches and processes criminal and civil records; provides information to law enforcement personnel, outside agencies and the general public by phone and/or in-person; updates local, state, and federal computer databanks; serves as a technical resource to other Records staff; administrative support to Executive Staff and the Office of the Sheriff. Treasurer-Tax Collector Acts as liaison with Federal and State Veteran agencies, county veterans groups, veteran's hospitals, and community groups; Interviews applicants and their dependents to elicit information concerning claims; Advices and assists veterans and their dependents to obtain the rights and entitlements provided by law regarding pension, compensation, insurance, education, hospitalization and rehabilitation. website: http://www.countyofsb.org/ttcpapg/index.aspx 10 If you selected interest working for the Treasurer-Tax Collector Department , the AOP I positions will be working in the Veterans Offices. If you are a Veteran and have experience, please check one or more boxes that show you have experience in. If you answered this question, please make sure to also check the Treasurer-Tax Collector Department listed above. I am a Veteran I have experience counseling veterans I have experience working in an agency or program administering, assisting or advocating for veteran's entitlement I have knowledge of federal, state and county laws and regulations pertaining to veterans' rights, benefits and obligations None of the above 11 If you selected interest working for County Clerk-Recorder-Assessor , please answer the following question. Do you have an interest in officiating civil wedding ceremonies? If you check yes, please make sure to check the County Clerk-Recorder-Assessor Department listed above. Yes No 12 If you selected interest working for the County Clerk-Recorder-Assessor , please answer these questions if you have the experience. Do you have experience with recording land records for a County Recorder, escrow or title industry, or law office? If you check yes, please make sure to also check the County Clerk-Recorder-Assessor Department. Yes No 13 If you selected interest working for the Public Health Department and have one year of experience, please check any that you have experience. If you answered the question, please make sure to also check the Public Health Department. I have experience working in a health care setting I have knowledge of or experience working with an Electronic Health Record (EHR) system I have knowledge of the Affordable Care Act (ACA) and experience enrolling participants I have experience working with complex propriety databases I have experience using specialized data management systems; Geotracker, Envision Connect/Accela, or other similar systems I have experience working in a regulatory/compliance programs, answering questions or directing callers to appropriate person or information I have less than one year of experience in the areas listed above 14 If you selected interest working for Behavioral Wellness Department . Please answer the following question. Do you have knowledge or experience with benefits application and administration process (Medi Cal, Medicare and/or Social Security Administration)? If you check yes, please make sure to also check Behavioral Wellness Department. Yes No 15 If you selected interest working for Behavioral Wellness Department . Please answer the following question. There is a part-time extra help (temporary) AOP I position. You will be supporting the case management team serving Santa Barbara County Behavioral Wellness patients who reside in long term care facilities outside Santa Barbara County. Are you interested? Yes No 16 If you selected interest working for the Community Services Department , please check all that apply. If you check any of the boxes below, please make sure to also check the Community Services Department. I have experience working in customer service I have used an online reservation system I have experience providing administrative support to a Department 17 If you selected interest working for County Executive Office , please check all that apply. If you check any of the boxes below, please make sure to also check the County Executive Office. I have knowledge and experience working with appointed or elected officials I have experience with cash handling and completion of deposits I have knowledge and experience managing content on web base software applications 18 If you selected interest working for County Executive Office , please check those in which you have an interest in. If you check any of the boxes below, please make sure to also check the County Executive Office. Preparing agendas and meeting minutes Manage/clerk public hearings Working with official boards, commissions or elected bodies 19 If you selected interest working for the Sheriff's Office , please check which working assignments/conditions you want to be considered for. You must also check the selection of Sheriff's Office as well for consideration. Custody Operations and Support Divisions -I understand and I'm willing to accept this position assigned to the Main Jail in Santa Barbara and/or the new Northern Branch Jail in Santa Maria which is a 24/7 operation. The schedule requires all incumbents to work 12-hour shifts, rotating from days to nights every 4 months, 12-hour shifts including weekends and holidays. Law Enforcement and Support Divisions- I understand and willing to accept a position assigned to Santa Barbara, Santa Maria and/or Buellton/Santa Ynez stations. The work schedule is typically Monday thru Friday, with the possibility of a modified work schedule. Both Custody Operations and Support Divisions and Law Enforcement and Support Divisions. 20 If you selected interest working for the Probation Department , please check which working assignments/conditions you want to be considered for. You must also check the selection of Probation Department as well for consideration. Santa Maria Juvenile Hall/Santa Barbara Juvenile Hall MCR I understand this position is in Santa Maria, a 24/7 locked facility, and that the schedule requires all incumbents to work weekends, graveyards, nights and/or weekends, and I am willing to accept this position. Juvenile/Adult/Administration Divisions/Los Prietos Boy's Camp- This position may be assigned to Santa Barbara, Santa Maria, or Lompoc. The work schedule is typically Monday thru Friday, with the possibility of a modified work schedule. I understand and am willing to accept this position. 21 Please note, if you checked Public Defender, Sheriff's Office, and the Probation Department you will be subject to a background check and will need to pass. Other departments may require an extended background check including credit history; this is at the discretion of each department. I understand 22 If you selected you want to be considered working in the Sheriff's Office and/or Probation Department, both will conduct a a Personal History Questionnaire (PHQ), Polygraph examination, and in-depth Background investigation: You will need to be honest and truthful during the background investigation. Any falsification of information will result in my disqualification. I acknowledge and understand Required Question Agency County of Santa Barbara Address 1226 Anacapa Street Santa Barbara, California, 93101 Website