LEAN/Six Sigma Coach/Systems Redesign Coordinator Department of Veterans Affairs Overview Open & closing dates 10/30/2018 to 11/16/2018 Service Competitive Pay scale & grade GS 12 Salary $84,035 to $109,245 per year Appointment type Permanent Work schedule Full-Time Location 1 vacancy in the following location: Montrose, NY Relocation expenses reimbursed No Telework eligible No This job is open to Internal to an agency Current federal employees of this agency. Clarification from the agency Open to Current Permanent VA Employees Nationwide Only Share Announcement number IMP-10342555-19-CQB Control number 515494300 Videos Duties Duties Summary This position serves as the System Redesign Coordinator (SRC) and Improvement Specialist for the VA Hudson Valley Health Care System (HVHCS) and reports to the Chief of Quality Management Service. The incumbent will perform a variety of analytical, planning, advisory, evaluative and advisory work and will be the facility expert in the use of organizational analytic tools. Responsibilities The incumbent is the facility expert in the use of organizational analytic tools such as Strategic Analytics for Improvement and Learning (SAIL), Specialty Productivity- Access and Report Quadrant (SPARQ), Ambulatory Care Sensitive Conditions (ACSC), Efficiency Opportunity Grid (EOG), and the Veteran Equitable Resource Allocation (VERA) methodology. Also a key member of the Executive Team in determining strengths and weaknesses of the clinical performance of service lines, departments, and sections. Responsible for determining the need and scope of data gathering and analysis, leading teams in process improvement activities and projects and creating reporting metrics in support of boosting productivity, efficiency, and documentation of care provided. Facilitates education and training of employees in support of process improvements. Serves as the liaison to other medical centers in the establishment of local partnerships which assists the VHA meet the goals of serving Veterans. Responsible for leading many system-wide special projects that entail a variety of tasks and duties with limited supervision. Analyzes and evaluates, on a quantitative or qualitative basis. Responsible for identifying and proposing solutions to management problems; decides on necessary areas of research and/or analysis required to fufill projects or activities for the Executive Leadership Team. Utilizes the data mining process to explore large amounts of data from multiple sources allowing discovery of relationships and patterns in reference to productivity or performance issues. Develops reports, presentations, recommendations and proposals. Performs a critical role in organizational performance improvement and guides members of the interdisciplinary team through the improvement process. Provides administrative and technical supervision necessary for accomplishing the work of the program. Provides advice and counsel to workers related to work and administrative matters. Identifies potential Green Belts and Yellow Belts, and recruits System Redesign project leaders into the System Redesign Infrastructure. Work Schedule: 8 am -4:30 pm (Monday to Friday) Compressed/Flexible : Not Available Telework: Not Available Virtual: This is not a virtual position Position Description/PD#: 18358-O Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Travel Required Occasional travel - (Possibly for Training) Supervisory status Yes Promotion Potential 12 Job family (Series) Requirements Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Must meet time in grade requirements Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2018. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience in Project Management and System Redesign; analyzing and evaluating on a quantitative and/or qualitative basis effectiveness of VA programs; performing data management and analysis; providing reports and presentations; providing administrative and technical supervision for accomplishing work of programs; provide training and workshops to employees; able to use system redesign to process improvement and systemic transformation. Preferred Qualifications : Masters prepared with experience in Project Management and System Redesign; Black Belt certification You will be rated on the following Competencies for this position: Analysis and Problem Solving Communication Education and Training Planning and Evaluating Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. Education There is no educational substitution at this grade level. Additional information The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at . Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members : Please visit the site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the document. If you are unable to apply online view the following link for information regarding an . How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Background checks and security clearance Security clearance Drug test required No Required Documents Required Documents To apply for this position, you must provide a complete Application Package which includes: Resume SF-50 The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Cover Letter DD-214 Executive Core Qualifications (ECQs) OF-306 Other Other Veterans Document Resume SF-15 SF-50 Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit . Benefits Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/16/2018 to receive consideration. To preview the questionnaire click . To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete. Agency contact information Christine Baker Phone Email Address Franklin Delano Roosevelt Hospital 2094 Albany Post Road Montrose, NY 10548 US Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the . Fair & Transparent Fair & Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance. Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job. An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace. An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about or Legal and regulatory guidance This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.