Details Clerk (OA) - Iowa City, IA - Overview Summary Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. Compressed/Flexible: Not available Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Details Clerk (OA)/GS-303-5, PD #50252 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required This position is part of the bargaining unit represented by AFGE, Local 2547. The Iowa City VA Health Care System (ICVAHCS) is seeking one (1) full-time Details Clerk to work in the Benefits and Enrollment section of the Business Office. The ICVAHCS is one of the facilities in the VA Midwest Health Care Network (VISN 23). Duties The Details Clerk works as part of the Benefits and Enrollment Section of the Business Office within the Iowa City Health Care System. The incumbent's primary duties are to assist the families or the designee of a Veteran in determining eligibility and entitlement for burial benefits and allowances. The incumbent works primarily processing deaths and performs a variety of administrative duties to complete death packet information, burial arrangements and interment of eligible VA beneficiaries. The employee must perform duties associated with patient program support, program administration, customer service and other related duties as assigned. Additional duties include but are not limited to: -Interviews, advises, and assists regarding burial arrangements. -Maintains registry of funeral home directors. -If no next of kin is located, the incumbent arranges for burial service and views the Veteran at funeral home after he/she is prepared for burial. -Responsible for the administrative details relative to the release of the beneficiary's clothing, valuables, and funds in accordance with policy. -Responsible for determining entitlement to benefits and eligibility for interment in a National cemetery. - Completes all transportation arrangements of the Veteran. -Composes memos to physicians regarding autopsy information then uses the information sent back by the physician to prepare a letter to next of kin regarding autopsy findings. - Sets up recorded consent calls with next of kin for medical or surgical procedure when patient cannot give verbal consent. -Cross-trains with Beneficiary Travel Office to be able to assist when needed to include the processing of travel claims and other duties as assigned. - $33,394 $43,414 Job Details Application Open Date 3/31/2018 Application Close Date 4/20/2018 Organization Veterans Affairs, Veterans Health Administration Who May Apply None Status None - Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Selected applicants will be required to complete an online onboarding process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

• . Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the - site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the - document. If you are unable to apply online view the following link for information regarding an - . - Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/20/2018. You may qualify based on your experience and/or education as described below: - General Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: General experience is work, whether paid or volunteer, that has equipped the applicant with the particular knowledge, skills and abilities necessary to perform the duties of the position to be filled. Duties at this level include but are not limited to: understanding of medical technology, ability to use automation software to retrieve and store electronic documents, processing applications, and ability to communicate effectively with Veterans and staff. OR, - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed 4 years of education above high school. OR, - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. You must submit a transcript to receive credit for this education. You will be rated on the following for this position: 1. Answering questions concerning rights and entitlements to burial benefits and allowances. 2. Contacting a variety of individuals by phone or in person. 3. Preparing reports. 4. Entering data into predefined data bases. 5. Storing and receiving electronic documents. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: - Physical Requirements: The work of this position is primarily sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing, twisting, turning, sitting, pushing, bending, repetitive keyboarding or carrying of light items. Please also see VA Directive and Handbook 5019. - Benefits - How To Apply - All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/20/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10176613. - To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. - Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.