Transportation Assistant - Phoenix, AZ - Overview Summary Duties This position is located in the Veteran Transportation Services (VTS), Business Operations at the Phoenix VA Health Care System in Phoenix, AZ. The purpose of the position is to serve as primary contact to Veterans for transportation needs. Major duties and responsibilities include but are not limited to: · Collect, compile, and track data and statistical information in support of VTS · Review documents, reports, and/or applications of omissions and inconsistencies · Maintain automated system of program-specific data to track items · Interact with various other transportation services and providers · Coordinate service practices that decrease waits and delays for patients in all specialty areas ·Utilize various automated systems in processing internal consultations · Assist the Mobility Manager in planning and directing programs that provide VTS support services functions ·Validate program workload and ensure reporting is accurate · Coordinate the day-to-day operation of VTS program flow, processes and functions · Provide advisory services to the Mobility managers, Operating managers, and supervisors · Perform other related duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Full performance level is a GS-7. Work Schedule: Monday through Friday 8:00 am to 4:30 p.m Compressed/Flexible: not available Telework: not available Virtual: This is not a virtual position. Position Description/PD#: GS-5 PD # 11247A GS-6 PD#11249A Relocation/Recruitment Incentives: not authorized Financial Disclosure Report: Not required - $34,471 $49,945 Job Details Application Open Date 7/28/2018 Application Close Date 8/10/2018 Organization Veterans Affairs, Veterans Health Administration Who May Apply None Status None - Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at - . Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the - site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the - document. If you are unable to apply online view the following link for information regarding an - . - Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2018. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 grade level position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. There is no time-in-grade requirement for the GS-5 grade level, however you must meet one-year of specialized experience equivalent to the next lower grade level; GS-4 Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: For the GS-5 Grade Level. - Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 for the GS-5 grade level. in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Qualifying specialized experience is documented experience performing program support duties (e.g., scheduling, data collection, and tracking support); consulting management; and utilizing Microsoft software and other software programs. (This experience must be reflected in your resume to be credited to your rating.) t. OR, - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have have successfully completed four (4) years of education of a course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. NOTE: If you select this option, you must submit a copy of your transcript (unofficial or official) with your application. Education cannot be credited without documentation. OR, - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the high school level. For the GS-6 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 for the GS-6 grade level. in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Qualifying specialized experience is documented experience performing program support duties (e.g., scheduling, data collection, and tracking support); consulting management; and utilizing Microsoft software and other software programs. (This experience must be reflected in your resume to be credited to your rating.) There is no education substitution for this grade level. You will be rated on the following Competencies for this position: - Clerical - Decision Making - Manages and Organizes Information - Problem Solving - Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: - Physical Requirements: The employee will be exposed to stressful working situations that will require a mature attitude and collective reasoning to overcome. The employee is subject to a great deal of stress because of the high volume of work, the need of frequency of interruptions and ever changing demands due to program changes. - Benefits - How To Apply - All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/10/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10266621. - To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. - Click Submit My Answers to submit your application package.