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Document Specialist

Learn more about Maximus


Document Specialist

Chicago, IL
Full Time
  • Responsibilities

    Essential Duties and Responsibilities:

    • Maintain and track policies, procedures, and work instructions throughout the Controlled Document Process.
    • Ensure all documents within the Controlled Document system are managed appropriately and updated according to approved processes, including thorough assessment and tracking of revision histories.
    • Assist in maintenance of documentation and identification of changes that may be required due to project Change Requests and new initiatives.
    • Monitor and report on the Controlled Document Process (both internally and externally) and recommend improvement opportunities.
    • Interface with management and cross-functional project staff to determine appropriate impact area for each policy, procedure, and work instruction.
    • Identify and classify all documentation based on documentation type and control type required, as well as identify all document associations.
  • Qualifications
    • Bachelor's degree with 3+ years of experience.
    • May have additional training or education in area of specialization.
    • Develops solutions to a variety of problems of moderate scope & complexity.
    • General application of concepts & principles.
    • Contributes to the completion of organizational projects & goals.
    • Frequent use and general knowledge of industry practices, techniques, and standards.
    • Applies knowledge and skills to complete a wide range of tasks.
    • Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
    • High School diploma with 4+ years of experience, or Associate degree with 2+ years' experience.
    • May have additional training or education in area of specialization.
    • Strong written and verbal communication skills.
    • Experience with organizing information and educational resources.
    • Works on assignments that are moderately difficult, requiring judgement in resolving issues.
    • Understands implications or work and makes recommendations for solutions.
    • Communicates on complex or sensitive issues or draft such responses for supervisor or team lead.


    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

  • Industry
    Government Administration
  • About Us

    With a focus on more effective and efficient government programs, Maximus has operated under our founding mission of "Helping Government Serve the People"​ since 1975. Our 30,000+ professionals deliver high-quality business process and technology solutions, as well as specialized consulting services for government agencies across North America, Australia, the United Kingdom, Saudi Arabia and Singapore. Together, we offer better solutions that lead to better lives for participants of health, welfare-to-work, and child support programs.