Job Description

Title - Customer Service Associate Position Type- PART-TIME - Regular SHIFT HOURS: 10AM-3PM Benefits: 401K Plan

Performs the data entry function to update automated records; verifies the accuracy of work. The successful candidate must be able to demonstrate the following qualifications: Must be fully vaccinated to work on Goldman Sachs Account and that includes Covid-19 Booster shot if eligible.

Minimum requirements: 

• SOME MAILROOM OPERATION EXPERIENCE REQUIRED, LESS THAN 1 YEAR EXPERIENCE ACCEPTABLE
• MINIMUM OF 1-YEAR CUSTOMER SERVICE RELATED EXPERIENCE REQUIRED
• Ability to communicate both verbally and written with customers and company personnel
• Ability to effectively work individually or in a team environment
• Ability to handle multiple projects simultaneously
• Ability to Lift, push, carry, pull up to 50lbs.
• Ability to use Microsoft Office Excel

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Batches documents
• Keys data from source documents in a timely and efficient manner
• Performs acceptable volume of work in a timely, efficient, and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule
• Performs verification duties as required
• Keys correcting entries as indicated by verification or another warning
• May troubleshoot data problems
• May operate peripheral equipment
• May assist in the development of production formats and keying procedures
• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
• Follows the security and privacy policies, standards, and guidelines in order to protect the informational assets of both the company and their customers
• Performs other duties as required
• Repetitive motion is required: may require twisting/bending/climbing
• Required to work at the computer for long periods
• Required to stand, walk, simple grasp, reach with hands and arms
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus

Company Description

Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 18,300 employees operating in 23 countries. For more details please visit http://www.exelatech.com/