Job Description

The Facilities Security Systems Analyst (1052) coordinates the management of access control and security surveillance systems throughout various buildings across San Francisco. This position reviews existing and proposed equipment and security system conditions in existing and new RED facilities, analyzing operational and equipment needs, optimizing security systems to be installed in new buildings, identifying necessary updates or improvements, implementing proposed recommendations, troubleshooting and maintaining related software and hardware, coordinating with users, vendors and purchasing personnel to procure equipment and services.

** Essential duties:**

• Installs, configures and/or maintains user end programming for access control and security software and hardware, such as card readers, door contacts, electric strikes, intercoms, alarms, surveillance cameras and other security equipment, devices and applications.
• Conducts systems analysis for security access and surveillance systems, assessing and optimizing designs and analyzing functional operations, creating and analyzing access control and surveillance reports in order to provide data-driven insights for security operations, incident tracking and compliance needs.
• Consults with and supports users to select security hardware and software that aligns with safety goals and compliance standards, access and surveillance system designs, products and vendors.
• Troubleshoots and resolves technical issues with access control software and hardware, including phone and on-site support.
• Supports vendors during the installation and maintenance of security system software and hardware, conducting walkthroughs, confirming completion of contracted work, facilitating communication regarding vendor compliance or resolving related complaints.
• Conducts operational and technical feasibility studies, proposes recommendations or improvements.
• Tests and updates access and security software for network compatibility.
• Maintains and updates security access information, creates training guides for users or reference materials for internal use and conducts user training on system features and maintenance.
• Assists in developing scopes of work and establishing contracts, reviewing quotes and researching security system equipment, products, materials and services.
• Stays current with access and security technology, identifying opportunities for improvements through automation or system changes.
• Performs other related duties as assigned.

** Nature of Work:** requires sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of parts and/or equipment; hand/eye coordination for semi-skilled movements, such as for taking apart casings, installing and reconnecting computers, devices and parts and for performing data entry; may involve extensive VDT exposure.

** We are looking for someone who has:**

• Extensive hands-on experience with Honeywell Prowatch systems, including both hardware and software. Proficiencies include device installation, network integration, system commissioning, troubleshooting, and programming of card access, time zones, and other access control functions.
• Extensive hands-on experience installing and integrating security alarms with access control system software.
• Extensive hands on experience with Avigilon Video Security Hardware and Avigilon VMS software. Device installation, network configuration, IP configuration, adding devices to network, operational commissioning of new devices, troubleshooting and addressing operational issues. Installation and commissioning of NVRs including performing software upgrades.

Qualifications

** Minimum Qualifications**

Education:
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience:
One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis.

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Additional Information

** Location:**
City and County of San Francico Real Estate Division
25 Van Ness Ave. Suite 400

** Shift:**
8:00am-5:00pm

_ Interview Dates: _In-person, week of October 6, 2025 (anticipated)

• Information About The Hiring Process

• Conviction History

• Employee Benefits Overview

• Equal Employment Opportunity

• Disaster Service Worker

• ADA Accommodation

• Veterans Preference

• Right to Work

• Copies of Application Documents

• Diversity Statement

• _ Interested candidates are encouraged to apply as soon as possible, as this job announcement will close on Friday, September 12, 2025 at 11:59PM._

• _ You MUST submit a supplemental questionnaire by the filing deadline in order to be considered:_ ******forms.office.com/g/kPyybWptJN**

• Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

• For questions or inquiries, please contact: Connie Poon, Senior Human Resources Analyst at Connie.Poon@sfgov.org and Debbie Yung, Human Resources Analyst at Debbie.Yung@sfgov.org

• Your application MUST include a resume. To upload these item, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-1700 or, if hearing impaired at (415) 554-1700 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.