Job Description

Position Summary

This position will work together with existing staff to support the Department’s reporting, graphic and forms development needs. The position will report to the Communications and Outreach Manager and will help improve departmental communications with taxpayers.

Essential Functions

Areas of Responsibility include, but may not be limited to:

• Form creation
• Coordinate, create, and maintain annual tax forms, assistance application forms, and any other documents needed for departmental operations.
• Implement and maintain a document management system.
• Maintain and update forms to ensure compliance with regulatory requirements.
• Graphic design:
• Create and improve print materials like flyers, guides, and reports
• Create and support graphics for social media posts
• Support the creation of infographic white papers (in collaboration with the Policy and Research Teams)
• Support change management communications for the Department’s major initiatives
• Support the Department’s email campaigns and physical print letters/mailings as required
• Support and collaborate on Department campaigns such as Business taxes, Homestead Exemption, and EITC and CTC, as necessary
• Project Management
• Manage projects from concept to completion, meeting deadlines and coordinating with subject matter experts and stakeholders.
• Guide the creation of letters, forms, and other print materials created throughout the department to ensure they meet the readability and accessibility goals of the department.

Competencies, Knowledge, Skills and Abilities

• Graphic design, UX/UI, and accessibility principles
• Strong organizational, communication, and planning skills
• Strong attention to detail, editing, proofreading, layout and design skills
• Knowledge of current trends in digital media/social media
• Ability to manage multiple projects and responsibilities
• Professional printing/publishing knowledge preferred
• Skill in using communication and graphic design software and tools
• Ability to be self-motivated
• Ability to be creative and have ingenuity when solving problems
• This role may require some nights and weekends to support events

Qualifications

• Bachelor’s Degree with experience in Marketing, Communications, Graphic Design, Media Studies, or related field
• At least two to four years of full-time professional experience (2-4 years of experience)

Along with a resume and cover letter, candidates should submit 3 samples in pdf format.

Additional Information

TO APPLY: Interested candidates must submit a cover letter, resume and 3 samples in pdf format.

Salary Range: $55,000 - $65,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx