Description & Requirements

Maximus is currently seeking an HR Coordinator - Verification.

The HR Coordinator - Verification serves as a key point of contact supporting employment verification and compliance-related processes, including I-9s, background investigations, and employment inquiries. This role partners closely with candidates, employees, and HR/Operations teams to ensure timely, accurate, and confidential handling of employment data and requests.

This position is highly detail-oriented and process-driven, requiring strong organization and the ability to manage multiple requests in a fast-paced environment. The HR Coordinator provides frontline support, maintains tracking tools, supports audit readiness, and ensures a high level of customer service across all interactions.

This is a cross-functional role that may also support general HR inquiries based on business needs and volume demands.

This is an onsite position in Crown Point, IN or West Lafayette, IN.

Essential Duties and Responsibilities:

• Act as first line of support to candidates, employees, and HR/Ops partners on issues relating to I-9s, Background Investigations, VOEs, Unemployment inquiries, MALT inquiries, and AskHR inquiries.
• Responsible for updating multiple tracking spreadsheets and interdepartmental online tools.
• Coordinate follow-up communications and actions with candidates, employees, and HR/Ops partners.
• Responsible for the accurate reporting of employment-related data via excel spreadsheets.
• Participate in audits to ensure accuracy.
• Maintain a high degree of accuracy and organization.
• Determine appropriate action for each request such as providing input, maintaining confidentiality, and escalating issues.
• Attend team meetings to discuss status of outstanding tasks.
• Provide exceptional customer service and maintains a professional demeanor especially during difficult and stressful situations.
• Collaborate and assist teammates.
• Perform additional duties as assigned.

Minimum Requirements

• High School Diploma or equivalent with 0-2 years of relevant experience.
• Strong communication skills, both written and verbal
• Ability to handle sensitive and confidential information with discretion
• Basic proficiency in Microsoft Office, particularly Outlook and Excel
• Ability to follow defined processes and maintain accuracy in a high-volume environment
• Strong organizational skills with attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced setting
• Customer service mindset with the ability to professionally handle inquiries

Preferred Qualifications

• 1+ years of Human Resources or administrative support experience
• Experience supporting employment verification processes (I-9s, background checks, VOEs, unemployment, or related)
• Familiarity with HR systems such as Workday, Applicant Tracking Systems, or HRMS
• Experience working cross-functionally with HR, operations, or shared services teams

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

18.50

Maximum Salary

$

20.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.