Customer Service Rep Trainee (Branch Ops June 2018) Hillsborough County Tax Collector's Office - Tampa, FL 33602 Job Description: The Hillsborough County Tax Collector's office is seeking dedicated and motivated customer service professionals to join our team! We are now hiring Customer Service Representative (CSR) Trainees for our Branch Offices. Branch Office CSR's provide a variety of services to customers face-to-face,such as, issuing driver licenses (including driving tests), collecting property and business taxes, issuing motor vehicle titles and registrations, and much more. There a eight (8) branch locations throughout Hillsborough County. Qualified candidates are encouraged to apply; fluency in American Sign Language or Spanish is a plus. Applications will be accepted through Friday, June 22, 2018 at 3:00 p.m. See below for position details. Principal Duties and Responsibilities Process driver, business tax, hunting, and fishing licenses, and new applications, renewals, and transfer of registrations and titles of motor vehicles and vessels Collect and record all fees and taxes related to such issuance, renewals, or transfers Enter changes in ownership, assessed value, exemptions, and related information to ad valorem tax rolls Process corrections to ad valorem tax rolls and make cutouts of properties being divided into two or more separate parcels Process records pertaining to delinquent ad valorem taxes and the preparation of tax deed applications Interpret rules, regulations, statutes, and policies of the departments and agencies governing the transactions being completed Generate and maintain accurate correspondence, files and reports May assist with mail room duties May administer driving tests Required Experience: Job Specifications (including knowledge, skills, abilities and physical requirements) Knowledge of Tax Collector policies, procedures and documentation (acquired during training) Knowledge of customer service practices Oral and written communication skills Excellent attention to detail Skilled in examining documents for accuracy Skilled in cashiering and money handling Skilled in the use of agency or state databases such as FRVIS, FDLIS, Property Tax, or Business Tax Ability to use a computer, keyboard and general office software and equipment Ability to evaluate customer information to determine course of action Ability to work effectively with others Ability to perform accurate computations and verifications of data Ability to enter data in various computer systems accurately 75% of the time Ability to ride in or operate a motor vehicle up to 15% of the time (when administering driving tests) Work requires regular and reliable attendance Work is typically sedentary but requires standing or walking up to 50% of the time in a branch office or up to 20% of the time in the processing center Some tasks may involve reaching, pulling, pushing, climbing, kneeling, bending or lifting (up to 10 lbs) Qualifications HS/GED and one year of customer service related experience involving contact with the public A passing score on pre-employment test Possession of a valid Florida Driver License (Class E) Keyword: Customer Service, Customer Service Rep Trainee, Driver License, Hillsborough County, Tax Collector From: Hillsborough County Tax Collector's Office 4 hours ago - save job - original job Apply On Company Site Other jobs you may like Customer Service Southeastern Freight Lines - Thonotosassa, FL Southeastern Freight Lines - 3 days ago Customer Service Representative The CSI Companies - Tampa, FL 3 days ago Easily apply Customer Service Lead - TPA Greyhound - Tampa, FL FirstGroup - 1 day ago Secretary/Assistant/Customer Service Rep T R Pooler Inc - Lutz, FL 14 hours ago Easily apply * Customer Service Representative Trainee jobs in Tampa, FL * Customer Service Representative Trainee salaries in Tampa, FL Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume