Job Description

Under the general direction of the Deputy Chief Operating Officer, Zuckerberg San Francisco General Hospital and Trauma Center, the Hospital Support Services Administrator (0941 Manager VI) directs the planning, budgeting, evaluation, quality, selection, contracting, implementation, and overall operations of ZSFG Hospital Support Services systems and projects. Additionally, the Administrator ensures all assigned areas meet or exceed all applicable regulatory and Joint Commission requirements.

The Hospital Support Services Administrator (0941 Manager VI) performs the following essential job functions:

• Directs and supervises ZSFG Hospital Support Services including Environmental Services, Food and Nutritional Services, Environmental Health & Safety, Environment of Care, Emergency Management, Linen Department, Messengers & Mailroom, and Bio-Medical Engineering. Leads the development and maintenance of service delivery standards, quality measures, productivity standards, customer satisfaction standards, and labor relations aligned with the values, mission, and strategic plan of ZSFG and the Department of Public Health.
• Uses the Joint Commission Leadership Standards and the Centers for Medicare and Medicaid Services Conditions of Participation to ensure compliance with all regulatory elements of performance related to Facilities Services and Support Services. Works with various hospital departments, including Regulatory, Nursing, Environment of Care, and Risk Management to develop and implement plans of correction when necessary.
• Oversees Environment of Care (EOC) in managing risks, addressing safety issues, and continuous performance improvement in ensuring a safe environment for patients, visitors, staff, volunteers, and the surrounding community. The EOC program encompasses the following seven programs: Safety Management, Security Management, Hazardous Materials and Waste Management, Medical Equipment Management, Utility Systems Management, Life Safety Management, and Emergency Management.
• Supports the Facilities Advisory Board in planning and prioritization of space administration, equipment procurement, and improvement projects.
• Represents Support Services on Expanded Exec, Performance Improvement and Patient Safety Committee, EMR Planning, Capital Oversight, ALCC, Education & Orientation, and others as assigned.

The Hospital Support Services Administrator (0941 Manager VI) performs other duties as assigned/required.

Qualifications

REQUIRED MINIMUM QUALIFICATIONS

1. Education : Possession of a bachelor's degree from an accredited college or university; AND
2. Experience : Four (4) years managing support services in a hospital or health care setting, including food and nutrition, environmental services, environmental health and safety, biomedical engineering, emergency management, or materials management, of which all must include supervision of professionals.

Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

DESIRABLE QUALIFICATIONS

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Experience leading operations in an Acute care and/or Trauma hospital
• Experience working with federal, state, and local regulations related to safety, occupational and environmental health, and workers compensation (i.e. OSHA, TJC accreditation, NFPA, CCR Titles 8 and 22)
• Possession of a master’s degree in business, public health, public administration, health administration, or a related field

Verification of Education and Experience

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have questions regarding this recruitment or application process, please contact the analyst, Marielle Saldajeno at marielle.saldajeno@sfdph.org or 628-271-6820.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.