At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling, dispatching, job management, invoicing, payment processing, and marketing. Housecall Pro will be there to help these businesses that keep America's homes working navigate the transition to technology adoption.

Housecall Pro was founded in 2013 and has raised over $50M in venture capital funding to date. With over 200 employees in the US, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021.

THE ROLE: DATA ANALYST

As a Data Analyst at Housecall Pro, you'll support all departments and help stakeholders to make informed decisions. In this role, you are embedded in a team of data analysts, data engineers and data scientists and you'll work closely with cross-departmental teams, aimed at increasing acquisition, retention and revenue. You'll support building the foundational data and process infrastructure and deliver data products to support the business' scale objectives and manage the Customer Journey. You will work along the entire analytics value chain; starting with raw data sources to final data products. You will foster a culture of data-driveness through experimentation and data governance.

Our Analytics team is extraordinary. Empathetic, hard working and focused on easy data and information access. We are the "insights engine" of Housecall Pro, helping our teams internally as well as the Housecall Pro service professionals to operate and to grow our businesses.

RESPONSIBILITIES

• Work with the Analytics team as well as other key stakeholders
• Develop new reports & improve existing reports in Tableau
• Troubleshoot issues with existing reports
• Collaborate with stakeholders across the company to drill into irregularities and answer business questions
• Expand your skills in Tableau and SQL

QUALIFICATIONS

• 1-2 years of related work or internship experience in an Analytics capacity
• B.S. in Management Science, Business Administration, or a related field
• Data affinity and strong attention to detail
• Advanced Excel skills
• Curious, proactive and drive for impact
• Ability to work in highly collaborative, cross-functional environments

PREFERRED QUALIFICATIONS:

• Familiarity with data visualization software (Tableau)
• Proficient in SQL

WHY HOUSECALL PRO

• Housecall Pro is a mission-driven company - Champion the Pro to Success.
• We save our home service professionals time, and help them, in turn, to delight their homeowner customers.
• We are tackling a large market ($700b+) generally underserved by technology and unencumbered by a dominant competitor.
• We have fun at work. Really.
• Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K)
• Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better.
• Equity in a growth stage startup backed by top-tier VCs.
• Paid holidays and self-managed (unlimited) paid time off.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.