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User Support Specialist Publishing Support Tem

Library of Congress

User Support Specialist Publishing Support Tem

Washington, DC
Full Time
Paid
  • Responsibilities

    temporary ( u.s. citizens only ) User Support Specialist (Publishing Support) (Temporary) Opening Date : December 28, 2018 Closing Date : January 11, 2019 LC Organization Unit : Congressional Research Service Grade : GS-11 Series : 0301 Availability : U.S. Citizens Only Duration : 6 Months The Congressional Research Service (CRS), a service unit of the Library of Congress, works exclusively for the United States Congress providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. The ideal candidate must be proficient in using software applications such as Microsoft Word to provide publishing support on documents. This also will include assisting users in their use of technology to prepare documents for publishing online. Responsibilities include : The selectee for this temporary position will provide publishing support on CRS products to ensure they meet approved standards; correct formatting inconsistencies in document files; check for discrepancies between multiple formats of CRS products; convert legacy CRS products into newer formats for posting online; troubleshoot and resolve issues with the tagging of content in documents, such as the application of styles; and use specified systems to track CRS products and workflow. Previous related experience is required. PLEASE NOTE : This is NOT a hardware support position. Knowledge/Education requirements: - College degree or equivalent experience - Demonstrate proficiency with Microsoft Word, with a minimum of two (2) years experience - One (1) year familiarity with database, communications, and spreadsheet software - Demonstrate excellent oral and written communication and interpersonal skills - Capacity to learn other types of software programs - Strong organizational and time management skills - Ability to maintain confidentiality, follow up on commitments on a timely basis and adhere to deadlines - Ability to multitask and work in a fast-paced environment as part of a team - Must have a professional demeanor - Strong attention to detail and the ability to work efficiently within strict production schedule deadlines - Experience formatting formal documents - U.S. Citizenship is also required by law, regulation, executive order, or government contract for this particular position. Anticipated Start Date: January 28, 2019 Duration : Full time (40 hours per week) temporary position lasting 6 months Hours: 9:00 am to 5:30 pm Salary: GS- 11 ($68,036 - $88,450) Series: 0301 Location : Washington, DC (Candidate must be in the Washington, DC metro area) RELOCATION EXPENSES ARE NOT AUTHORIZED FOR THE PERSON(S) SELECTED UNDER THIS VACANCY ANNOUNCEMENT. How to Apply: Please email a resume, copies of college transcripts, and a cover letter to [email protected] . Please provide all dates of work experience (Month and Year), along with the amount of hours performed at each occupational listing.

  • Industry
    Government Administration