Loan Servicing Specialist III (Back Office)

Learn more about Maximus
Maximus

Maximus

Loan Servicing Specialist III (Back Office)

Remote
Full Time
Paid
  • Responsibilities

    Description & Requirements

    Maximus is seeking a Remote Loan Servicing Specialist III to join our team. This position will support the Department of Education portfolio.

    Essential Duties and Responsibilities:

    - Works on assignments that are moderately difficult, requiring judgement in resolving issues.
    - Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.

    Additional Duties and Responsibilities:

    - Research accounts and answer customer questions in a clear, professional and grammatically correct response.

    Additional Requirements as per contract/client:

    - FSA, Department of Education experience preferred

    - Experience with account adjustments required

    - Experience with account reconciliations required

    - High School Diploma or GED required

    - Must reside in the U.S.

    - Experience with CLASS preferred

    - Must be a U.S. citizen.

    - Must be able to pass a criminal background check.

    - Must not be delinquent or in default on any federal student loans.

    - Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

    - Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

    Home Office Requirements:

    - Hardwired internet (ethernet) connection

    - Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)

    - Private work area and adequate power source

    Minimum Requirements

    - High School diploma or equivalent with Associates degree and/or 2-4 years of experience.
    - May have additional training or education in area of specialization.

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

    Minimum Salary

    $20.48

    Maximum Salary

    $29.85

  • Compensation
    $20-$30
  • Industry
    Government Administration
  • About Us

    As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.