Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. CANDIDATES MUST POSSESS THE DESIRE TO ASSIST OUR WOUNDED VETERANS WITH A CARING, POSITIVE, AND PATRIOTIC ATTITUDE. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism.

Must live in or near one of the following cities: Sacramento, CA - Los Angeles, CA - Kent, WA - Everett, WA - Phoenix, AZ

Candidates must be willing to travel up to 1+ hours from above cities to provide support to clinics in surrounding areas

As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force's COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.

PAY AND BENEFITS

• Great pay based on location and can range from $16-$20.30/hour
• Paid, comprehensive training
• Supportive work environment
• Many opportunities for promotion and career advancement into global company

JOB DESCRIPTION SUMMARY

Key Responsibilities

• Arrive 30 minutes prior to scheduled exam
• Display snacks/water/flags/veteran material in the provider's waiting area and post VES signs in the door
• Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet
• Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)
• Document and update OMS comments for everything you do pertaining to veterans and providers
• Keep all veteran's information private and confidential
• Assist the veteran in any way needed
• Always be courteous and respectful
• Adhere to local and externally relevant health and safety laws and policies

EDUCATION AND EXPERIENCE REQUIREMENTS

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintain cleanliness of the clinic/per-diem and exam rooms
• Frequently utilizes computer, telephone, e-mail and e-fax
• Communicate and assist other departments in a collaborative effort to expedite cases
• Work effectively within a team dynamic
• Adapt to new instructions, requests or procedures as provided
• Maintain a high sense of urgency at all times

REQUIREMENTS

• High School diploma or general education degree (GED) required
• Valid driver's license required
• One to two years training and/or certification in the medical field preferred
• CPR certified preferred
• Intermediate knowledge of pertinent medical terminology
• Advanced verbal and interpersonal skills
• Advanced written communication skills, to include excellent grammar
• Advanced reading and comprehension abilities
• Advanced analytical skills and detail-oriented
• Advanced multi-tasking skills
• Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
• Proficient typing skills

Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers.

EEO STATEMENT

Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.