Job Description

Position Summary

The Community Engagement and Outreach Special Assistant serves as Philly311 liaison to City Council supporting councilmembers om addressing constituents concerns. This role is responsible for delivering training on the 311 Partner Portal and attending community meetings presenting Philly311 and how it serves the community. The ideal candidate is highly organized, detail-oriented, and passionate about community service and able to attend scheduled community events and meetings.

Essential Functions

The Community Engagement and Outreach Special Assistant is responsible for fostering relationships between the City of Philadelphia and the communities it serves. This role involves outreach, program development, partnership building, and effective communication to promote community involvement and support the City of Philadelphia goals.

Required Competencies, Knowledge, Skills, and Abilities

• Strong communication and interpersonal skills.
• Ability to work under pressure and adapt to changing situations.
• Ability to liaise effectively with elected officials and the community
• Proficiency with data reporting tools and partner portals.
• Detail-oriented with excellent problem-solving skills.
• Ability to attend evening and weekend events and meetings
• Knowledge of city services and government structure.

Qualifications

We value diverse experiences and are open to flexible qualifications. If you are passionate about this role and meet some of the key criteria, we encourage you to apply.

• Education: High school diploma, some college preferred
• Experience: Bachelor’s degree in Public Relations, Communications, Public Admin, or a closely related field and at least 2 years of experience.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage with diverse audiences.
• Interpersonal Skills: Strong networking and relationship-building skills, with experience working with community groups, nonprofits, and local government.
• Technical Skills: Proficient in Microsoft Office Suite, social media platforms, and experience with CRM software.
• Cultural Competency: Ability to work effectively with diverse communities and demonstrate cultural sensitivity.
• Bilingual (Spanish) preferred

Additional Information

TO APPLY: Interested candidates must submit a resume.

Salary Range: $50,000 to $60,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

_ *The successful candidate must be a city of Philadelphia resident within six months of hire_

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx