Treat all clients, referral sources, stakeholders and team members with dignity and

respect.

● Adhere to all confidentiality, CARF and contractual standards during provision of

services.

● Maintain flexibility in work availability including evenings, overnights and weekends as

necessary.

● Compile and review vocational, medical, psychological and educational information,

and utilize this information to assist clients with individualized career planning, job

development and retention services.

● Schedule and participate in team/planning meetings that discuss individual clients and

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their employment goals with shared decision-making.

● Conduct orientation for clients to explain services and discuss their rights,

responsibilities and disclosure.

● Assist clients with individualized career planning through interviews, community-based

activities and vocational counseling to determine strengths, needs, abilities and

preferences in relation to their personal and employment goals.

● Assist clients with individualized benefits planning at the onset of services, before

starting a new job and when making decisions about changes in work hours and pay.

● Teach and reinforce job seeking and job retention skills with clients.

● Create employer relationships and provide employer services designed to develop

competitive, integrated employment opportunities.

● Serve as an advocate for clients with employers, referral sources and other

stakeholders (family, schools, other social service agencies, etc).

● Educate employers regarding benefits of hiring persons with disabilities and facilitate

job accommodations (e.g., assistive technology Adaptations, job carving, etc.).

● Promote the organization, services and clients in a professional manner with

employers and through participation in community events and awareness activities,

this may include making presentations or public speaking.

● Maintain frequent contact with referral sources for the purpose of discussing shared

clients and identifying potential referrals.

● Report job development outcomes and other relevant information to supervisor on a

regular basis (e.g., referrals, placements, retention, areas of concern, etc.).

● Respond to crisis that may occur with clients at their worksite.

● Travel extensively to conduct job development and supports, including transporting

clients.

● May be required to provide on-site or off-site job supports for clients.

● Other duties as assigned by the Clinical Supervisor, Program Director, Vice President,

or Executive Team member.

Knowledge, Skills, and Abilities:

● Knowledge of case management and rehabilitation methods, principles and

techniques as they relate to mental health and/or substance use disorders.

● Knowledge of the problems encountered by persons with mental illness and/or

substance abuse disorders and how to access the various community resources

available.

● Knowledge of the methods and modalities as well as the legal requirements and court

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procedures related to treating mental illnesses and substance use disorders.

● Some knowledge of supervisory and training techniques and practices used in a

substance use disorders/mental health setting.

● Aptitude to evaluate services within assigned program and give input.

● Capable of communicating ideas clearly and effectively verbally and in writing to

produce clear and concise reports.

Experience and Education Qualifications:

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. Pass required initial and ongoing background checks. The requirements listed

below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE:

● A high school diploma or equivalent certificate is required;

● An associates or bachelor's degree in an applicable field from an accredited institution

is preferred.

● Experience in sales, marketing, rehabilitation, employment services, human

resources, personnel management, social services or other applicable experience is

preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

● Must have current or be willing to obtain certification in CPR/First Aid.

● Current driver's license and current auto insurance are required.

COMPETENCIES:

The individual should possess strong customer service skills, have skilled computer

knowledge (Word, Excel, internet platforms, other electronic media) and be able to

communicate effectively and accurately in verbal and written form. The individual should have

an understanding of supporting individuals with disabilities and/or barriers to employment,

education, and/or independent living.

Supervisory Requirements:

None

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Employment Requirements:

● Must provide evidence that incumbent is free of infectious and contagious disease,

such as TB, prior to beginning employment