WE'RE A GOOD FAMILY TO KNOW:

Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a “Good Family to Know!”

YOUR ROLE AT PFH:

As a Domestic Violence Advocate you will be responsible for direct and supportive care to survivors in shelter or outreach; providing monitoring, crisis intervention, supervision, safety and facilitation of educational/ support groups. You will: Facilitate Psycho-educational groups and classes as needed.

• INTERVIEW POTENTIAL VOLUNTEER CANDIDATES FOR SART/DVRT AND RESPOND TO ALL INTERESTED INQUIRIES.
• ORGANIZE TRAINING CLASSES, 40 HOURS OF REQUIRED TRAINING, FOR NEW VOLUNTEERS FOR SART/DVRT
• SCHEDULE SART/DVRT VOLUNTEERS FOR MONTHLY SHIFTS.
• FACILITATE VARIOUS PSYCHO-EDUCATIONAL GROUPS.
• MAINTAIN DOCUMENTATION FOR ALL SERVICES PROVIDED, TURNING IN MONTHLY REPORTS TO THE DESIGNEE.  
• MAINTAIN AN UP-TO-DATE REFERRAL AND RESOURCE MANUAL THAT WOULD INCLUDE INFORMATION REGARDING HOUSING, ECONOMIC ASSISTANCE, LEGAL, MEDICAL, AND COMMUNITY RESOURCES THAT WOULD BENEFIT DOMESTIC VIOLENCE VICTIMS.  
• PROVIDE ASSISTANCE TO ALL CLIENTS AS THEY ATTEMPT TO RESOLVE THE PRACTICAL PROBLEMS OF LIVING THAT HAVE RESULTED FROM ABUSE:  HOUSING DILEMMAS, ECONOMIC UNCERTAINTY, EMPLOYMENT, CHILD CARE, ETC.  
• WORK WITH ALL INDIVIDUALS WHO CONTACT THE HOTLINE OR ENTER SHELTER OR OUTREACH, TO CREATE A VIABLE SAFETY PLAN. 
• MAKE FOLLOW-UP PHONE CALLS TO SART/DVRT CLIENTS AND SEXUAL ASSAULT HOTLINE CALLS.

WE THINK YOU'D BE GREAT FOR THIS ROLE IF YOU HAVE:

• MUST BE WILLING TO BECOME SART/DVRT CERTIFIED WITHIN SIXTY DAYS OF EMPLOYMENT;  OR
• ASSOCIATE DEGREE AND ONE YEAR EXPERIENCE IN HUMAN SERVICES FIELD; OR
• THREE YEARS EXPERIENCE PROVIDING CASE MANAGEMENT AND ADVOCACY PERTAINING TO RESOURCE ACQUISITION IN A HUMAN SERVICE ORGANIZATION;  OR
• A SURVIVOR OF DOMESTIC VIOLENCE WHO HAS DEMONSTRATED KNOWLEDGE AND/OR EXPERIENCE WORKING IN THE FIELD OF DOMESTIC VIOLENCE AND TWO YEARS EXPERIENCE IN A HUMAN SERVICES ORGANIZATION.
• DEMONSTRATED ABILITY TO OPERATE A COMPUTER AND USE GOOGLE APPLICATIONS.

YOU'LL LOVE BEING A PART OF OUR FAMILY BECAUSE:

Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

Our eligible associates enjoy some of the following PFH Perks:

• Comprehensive medical, dental, vision, life insurance and disability plan options
• Competitive 401(k) Retirement Savings Plan – up to 5% match!
• Company paid basic life insurance
• Paid Time Off Program for vacation, holiday and sick time
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement
• License/Certification Reimbursement

OUR HUMAN RESOURCES TEAM WANTS TO LET YOU KNOW WHAT'S REQUIRED:

Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

• Background check that includes criminal history and abuse/ neglect.
• Motor vehicle driving record check.
• Education and license/certification verification (if applicable).
• Employment and/or personal reference checks.

Must be available for weekends and overnights