WE'RE A GOOD FAMILY TO KNOW:

Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a “Good Family to Know!”

YOUR ROLE AT PFH:

As a Direct Service Coordinator, you are responsible for tracking and auditing services to ensure we are meeting quality of care and grant expectations. You will:

• Facilitate weekly staffing and communicate to director or designee any concerns
• Manage referrals for service, census list and Master Lists for all sites.
• Facilitate various psycho-educational groups with residential and outreach clients
• Chart all pertinent information including individual sessions and document progress toward achieving goals.
• Provide transportation to residents for goal-related activities.
• Answer 24 hour hotline and provide crisis support and advocacy as needed. Record calls in Phone Log book.
• Conduct telephone intakes for women seeking shelter or resources and willing to enter our program.

WE THINK YOU'D BE GREAT FOR THIS ROLE IF YOU HAVE:

• Bachelor's Degree in Social Work, Counseling, Psychology, Sociology, or related field and one year experience in human service organization; OR

• Associate Degree and two years experience in human services field; OR

• Three years experience providing case management and advocacy pertaining to resource acquisition in a human service organization; OR

• A survivor of domestic violence who has demonstrated knowledge and/or experience working in the field of domestic violence and two years experience providing case management and advocacy pertaining to resource acquisition.

• Demonstrated ability to operate a computer and use Microsoft Office applications.

YOU'LL LOVE BEING A PART OF OUR FAMILY BECAUSE:

Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

Our eligible associates enjoy some of the following PFH Perks:

• Comprehensive medical, dental, vision, life insurance and disability plan options
• Competitive 401(k) Retirement Savings Plan – up to 5% match!
• Company paid basic life insurance
• Paid Time Off Program for vacation, holiday and sick time
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement
• License/Certification Reimbursement

OUR HUMAN RESOURCES TEAM WANTS TO LET YOU KNOW WHAT'S REQUIRED:

Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

• Background check that includes criminal history and abuse/ neglect.
• Motor vehicle driving record check.
• Education and license/certification verification (if applicable).
• Employment and/or personal reference checks.