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Program Assistant (ACTTAY)

Preferred Family Healthcare

Program Assistant (ACTTAY)

Hannibal, MO
Part Time
Paid
  • Responsibilities

    WE'RE A GOOD FAMILY TO KNOW:

    Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

    Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a “Good Family to Know!”

    YOUR ROLE AT PFH:

    As the Program Assistant (ACTTAY), you are responsible for organizing, coordinating and monitoring all non-clinical operations of ACTTAY under the direction of the team leader; providing receptionist activities including triaging calls, coordinating communication between the team and clients, de-escalating situations with clients who have increases of symptomatology, and assisting clients, their families and agencies to get answers to questions.You will:

    • Prepare the monthly, weekly and daily schedules for clients
    • Participate in daily team staffing meetings
    • Order and maintain unit supplies, equipment, and furniture; record mileage logged on program vehicles; and arrange for maintenance of program vehicles.
    • Record admissions and discharges to provide a source of information for statistical reports.
    • Maintain ACTTAY client charts according to the standards set forth; set up charts for newly admitted clients; file materials in client charts and files to assure current, accurate information is available; and monitor ACTTAY clinical charts in coordination with the team leader.
    • Collect necessary data to prepare reports or track statistical information.
    • Act as point of contact for agency policies, assist with updating as needed.
    • Greet the public in a pleasing and helpful manner. Display professional attitude in using the telephone and in person. Provide backup assistance with telephones based on absences or workload overflow.

    WE THINK YOU'D BE GREAT FOR THIS ROLE IF YOU HAVE:

    • May have education and experience in the field of human services; or office management or both.

    YOU'LL LOVE BEING A PART OF OUR FAMILY BECAUSE:

    Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

    Our eligible associates enjoy some of the following PFH Perks:

    • Comprehensive medical, dental, vision, life insurance and disability plan options
    • Competitive 401(k) Retirement Savings Plan – up to 5% match!
    • Company paid basic life insurance
    • Paid Time Off Program for vacation, holiday and sick time
    • Emergency Medical Leave Program
    • Flexible Spending Accounts – healthcare and dependent child-care
    • Health & Wellness Program
    • Employee Assistance Program (EAP)
    • Employee Discount Program
    • Mileage Reimbursement
    • License/Certification Reimbursement

    OUR HUMAN RESOURCES TEAM WANTS TO LET YOU KNOW WHAT'S REQUIRED:

    Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

    • Background check that includes criminal history and abuse/ neglect.
    • Motor vehicle driving record check.
    • Education and license/certification verification (if applicable).
    • Employment and/or personal reference checks.
  • Industry
    Government Administration