WE'RE A GOOD FAMILY TO KNOW:

Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a “Good Family to Know!”

YOUR ROLE AT PFH:

As a Patient Service Coordinator, you are responsible for performing a variety of clerical duties for physicians and clinic staff.  You will:

• Greet, instruct, direct and schedule patients and visitors.
• Retrieve insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.
• Enter new and established patient information into the computer.
• Answer incoming calls, schedules appointments for patients, dispatches messages and/or calls appropriately.
• Perform patient care activities within the scope of data entry/processing and patient account functions.
• Collect payments, answers questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.

We think you'd be great for this role if you have:

• High School Diploma; required 
• One year experience in a clinic setting beneficial or two years in a public contact position.
• CPR certification beneficial

YOU'LL LOVE BEING A PART OF OUR FAMILY BECAUSE:

Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

OUR ELIGIBLE ASSOCIATES ENJOY SOME OF THE FOLLOWING PFH PERKS:

• Comprehensive medical, dental, vision, life insurance and disability plan options
• Competitive 401(k) Retirement Savings Plan – up to 5% match!
• Company paid basic life insurance
• Paid Time Off Program for vacation, holiday and sick time
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement
• License/Certification Reimbursement

OUR HUMAN RESOURCES TEAM WANTS TO LET YOU KNOW WHAT'S REQUIRED:

Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

• Background check that includes criminal history and abuse/ neglect.
• Motor vehicle driving record check.
• Education and license/certification verification (if applicable).
• Employment and/or personal reference checks.