The Quality Assurance (QA) Reporting Intern - Summer 2023 will leverage quantitative and independent research skills in the analysis of quality data to identify and assess potential process improvements. This role will be a key member of the quality management team supporting data management, client reporting, quality control, and problem resolution. This is a great opportunity to gain exposure to our organization and the tools and processes we use to evaluate the data utilized in strategic decision-making.

Duties/Responsibilities:

• Work with the Quality Assurance Program Analyst and Management team to analyze data collected during the assessment of process accuracy.

• Compile, interpret, and document statistical data on project performance and adherence to policies.

• Perform independent gap analysis and identify business process enhancements.

• Develop reports and high-quality presentations suitable for leadership and clients.

• Responsible for adhering to established safety standards.

• Must be able to remain in a stationary position for an extended period of time.

• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.

• Work is constantly performed in an office environment.

• Performs other duties as assigned by management.

• Currently enrolled in an accredited college or university, pursuing a degree in a related major.

• Must have completed a minimum of 2 years of college coursework.

• Strong analytical skills.

• Background or interest in health policy, statistics and quantitative analysis, or related field.

• Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint.

• Proven ability to meet commitments and manage expectations.

• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

• Ability to successfully execute many complex tasks simultaneously

• Ability to work as a team member as well as independently.

• Experience querying structured data sets using SQL, SQL Developer, Toad, Microsoft Business Intelligence Development Studio or similar preferred.

• Experience with OBIEE, Microstrategy, Cognos, Business Objects or Microsoft Reporting Services preferred.

• This position requires permanent U.S. work authorization. We are unable to hire candidates that are temporarily authorized to work for a defined period (e.g., for a job/internship under OPT/CPT).

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.