Job Description

Recruitment ID: PEX-9174-164756

APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

⚠️ IMPORTANT ⚠️ : Your application MUST include ** a** cover letter and resume attached to the online application.

Application Opening: March 17, 2026

Application Deadline: 11:59pm Pacific Time on March 31,2026

** Salary:** $158,210 - $201,942 annually

Division: Administration

Section/Unit: Office of Civil Rights

Work Location: 1 South Van Ness Ave, 8th Floor, San Francisco, CA 94103, USA

Work Schedule: Monday - Friday, 8:00am-5:00pm

** Position Description:**

Every member of the San Francisco community deserves to thrive. Our city should be one where all can reach their full potential regardless of their race, gender identity, sexual orientation, the neighborhood they grew up in or any other protected category. That ideal is intimately linked to the transportation system, which connects us to opportunity, enrichment, and community. The SFMTA has the immense responsibility of ensuring equitable access and freedom of movement for all through its community engagement, planning, and service delivery. The SFMTA takes seriously the obligation to create transportation options that are reliable, accessible, and affordable. Transportation is a pathway to just outcomes. Like the city that it serves, the SFMTA’s workforce must represent a variety of backgrounds and experiences at all levels of the agency and ensure that each employee has the support they need to flourish. In parallel with the agency’s external work, the SFMTA must be a workplace that actively addresses both societal inequities faced by its staff and inequities that may materialize within its workforce.

The Manager of the Office of Race, Equity and Belonging (OREB) will report in the SFMTA Office of Civil Rights and has the singular focus of empowering the agency to prioritize racial equity, social equity, and inclusion. Responsibilities include: leadership on the creation and implementation of the agency’s Racial Equity Action Plans; supporting staff in advancing equity through service delivery; and leading efforts to create a more equitable and inclusive workplace, in collaboration with Human Resources, the Equal Employment Opportunity (EEO) team and others throughout the agency, as well as external partners. This position requires vision, strategic thinking, tact, compassion, and operational skills to set goals and take action in all aspects of diversity, equity, and inclusion.

_ EXAMPLES AND IMPORTANT AND ESSENTIAL DUTIES:_

• Works with the departmental staff to establish agency goals and policies that address equity and inclusion.
• Implements the SFMTA’s Racial Equity Action Plan, monitoring progress and providing on-going leadership to evaluate, and refresh future versions of the Racial Equity Action Plan.
• Develops training curricula for SFMTA staff that may include: applying tools that combat implicit biases, building inclusive teams, anti-bullying and how to be an ally, promoting a positive workplace culture, advancing racial equity in your work, and other racial equity, social equity, and inclusion topics.
• Ensures that management and employees at all levels are trained on equity literacy.
• Presents findings and recommendations to internal and external stakeholders, such as staff at all levels, the SFMTA Board of Directors and community partners.
• Mentors, coaches and consults with team members, leaders, colleagues and partners in support of advancing equity and inclusion values and initiatives throughout the agency. .
• Advances San Francisco’s racial equity, social equity, and inclusion efforts by partnering with internal and external stakeholders throughout the City to strategically align efforts in identifying core priorities for programmatic development and process improvement.
• Addresses, resolves, and mitigates highly complex programmatic issues.
• Collaborates with the SFMTA HR Director to develop initiatives to create a culture of care and connectedness for people from all different backgrounds, as well as to address barriers to creating an equitable and inclusive work environment for staff from diverse communities.
• Performs other duties as assigned.

Qualifications

** MINIMUM QUALIFICATIONS:**

1. Possession of a bachelor’s degree from an accredited college or university; AND

2. Five (5) years of professional-level experience in a function dedicated to compliance, cultural engagement, diversity, equity and/or inclusion programs. Professional-level experience consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations. This experience must include two (2) years developing and implementing compliance, cultural engagement equity and/or inclusion programs; AND

3. Three (3) years supervising professional level staff.

** Substitution:**

Additional qualifying experience in the functional area listed above at any level (i.e., supervisory or non-supervisory) may be substituted for the required degree on a year-for-year basis. One year (2,000 hours) will be considered equivalent to thirty semester units or forty-five quarter units.

** Notes:**

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted. One year of full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

** DESIRABLE QUALIFICATIONS:**

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Experience in developing, implementing, and leading Diversity, Equity & Inclusion (DEI) programs and plans, including monitoring progress and demonstrating measurable outcomes.
• Experience leading change in a complex organization.
• Demonstrated experience developing programs, policies, or practices to expand inclusivity in organizational culture.
• Demonstrated experience designing community engagement strategies that expand access and inclusion and achieve equitable outcomes.
• Experience identifying and addressing equity concerns related to public projects or policies.
• Experience developing and conducting trainings.

Additional Information

** Verification:**
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

** Selection Process:**
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process. This recruitment may be utilized to fill similar positions in this classification at SFMTA.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "9174" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.
5. A cover letter and resume must be attached to the online application.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

For questions or inquiries, please contact: Lisamarie Chavis at Lisamarie.Chavis@sfmta.com.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.