Description & Requirements

Maximus is looking for a Reporting Analyst in support of the Helpdesk and IT Support Program. The program provides installation and Help Desk support to a nationwide client. Services provided include workstation and server hardware, operating system software and application software as well as end user help desk services, break-fix and maintenance services, and on-site maintenance. The role of the Reporting Analyst is to analyze the data from the associated support activities and developed reports summarizing status and issues.

Position is contingent upon contract award

This is an onsite role at our Washington, D.C. location.

Essential Duties and Responsibilities:

- Responsible for database administration, data consolidation, data analysis and management reporting.

- Design database reports based on the requestor’s requirements in support of key business strategies.

- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.

- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.

- Create user guides and train on use of database reports, as necessary.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

- Oral and written communication skills.

- Ability to identify and seek needed information/research skills.

- Project management skills.

- U. S. Citizen

- Ability to pass Federal background check

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com .

Minimum Salary

$71,500.00

Maximum Salary

$78,000.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.