San Diego International Airport was built upon the vision that every team member has a stake in bringing our “Good Feelings, Nonstop” brand to life for every passenger and fellow employee. Here at the Airport Authority, we love San Diego as much as we love flying, and we see our airport as an extension of the always friendly and sunny city we call home. If you are looking for a team that values each other, does great work, and most importantly, has a lot of fun along the way, we invite you to apply today.

The Customer Experience & Design Innovation Department is searching a Business Systems Analyst to independently perform responsible analytical work in support of Authority mission, goals and objectives.  The ideal candidate will plan, manage, evaluate and participate in the development and execution of various Authority initiatives and plans and;

1. Analyzes business processes to include procedure improvements, deployment of resources or training and partners with departments in the development and implementation of performance measurements for the Authority.

2. Analyzes and documents business systems and user requirements; researches system functionality, configurations and modifications to improve productivity.

3. Reviews and tests software packages as it relates to Authority/department needs.

4. Develops new or modifies custom reports using Authority licensed software tools; generates reports and data extracts; comments all reports and scripts to enhance maintainability.

5. Trains users on applications features, functionality, and operations; prepares training materials and hand-outs; coordinates and conducts group and individual training sessions.

6. Troubleshoots functional issues and interfaces with IT staff and/or software vendors to resolve on a timely basis.

7. Provides functional expertise to appropriate Authority personnel in software selections and consulting agreements as needed; attends and participates on a variety of committees; provides work direction and guidance to users; performs a variety of special projects as assigned.

Required Skills

NICE TO HAVE:

1. RELATIONSHIP MANAGEMENT: Ability to work with others to benefit the organizational business objectives and goals.
2. INFLUENCE: Ability to actively promote ideas and initiatives both internally and externally.
3. PROJECT MANAGEMENT: Ability to determine appropriate measures to achieve project goals and prioritize the measures; able to fully engage project participants to deliver an acceptable result in the time allocated.
4. CREATIVE/INNOVATIVE: Use imagination and new ideas to produce solutions.  Formulate new ideas or to adapt or use existing ideas in a new or unexpected way to solve problems.
5. COMMUNICATION: Effectively exchange information with stakeholders through various avenues, including but not limited to verbal, written, facilitation, and persuasion.

Required Experience

EDUCATION & REQUIREMENTS:

• Graduation from an accredited college or university;
• Two to three years of progressively responsible professional experience providing business systems analytics;
• Three to four years report building experience;
• Equivalent combination of training and experience.

DEPENDING ON EXPERIENCE, HIRING RANGE IS BETWEEN 62,450 TO 81,209

TO ACCOMMODATE WORK LIFE BALANCE IN OUR EVER-CHANGING WORLD WE NOW OFFER A FULLY REVAMPED TELECOMMUNICATING POLICY. IN ADDITION TO COMPETITIVE COMPENSATION, OUR REWARDS INCLUDE A ROBUST BENEFITS PROGRAM, EMPLOYEE RECOGNITION PROGRAMS AND SEVERAL INITIATIVES TO INCLUDE A FULL COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION.

EEO STATEMENT

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

PHYSICAL AND MENTAL DEMANDS

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.

NICE TO HAVE:

1. RELATIONSHIP MANAGEMENT: Ability to work with others to benefit the organizational business objectives and goals.
2. INFLUENCE: Ability to actively promote ideas and initiatives both internally and externally.
3. PROJECT MANAGEMENT: Ability to determine appropriate measures to achieve project goals and prioritize the measures; able to fully engage project participants to deliver an acceptable result in the time allocated.
4. CREATIVE/INNOVATIVE: Use imagination and new ideas to produce solutions.  Formulate new ideas or to adapt or use existing ideas in a new or unexpected way to solve problems.
5. COMMUNICATION: Effectively exchange information with stakeholders through various avenues, including but not limited to verbal, written, facilitation, and persuasion.