Maximus is currently looking for a Social Work Case Manager to join our team. The Social Worker will be responsible for conducting field assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls.

THIS IS A HYBRID REMOTE OPPORTUNITY WITH TRAVEL REQUIRED; MUST LIVE IN MAINE.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conducts IDD assessments in the field at a rate of 8 assessments per week, or at a rate conducive to assisting Ascend in maintaining contractual obligations for assessment volumes, while adhering to submission deadlines, and responding to QA feedback in a timely fashion

• Participates in training and support activities

• Works with Trainer and Ops Manager during new assessor QCI

• Learns the scheduling process and provides scheduling assistance as needed

• Communicates any concerns directly to the Ops Manager and Scheduling Supervisor in a timely manner and works collaboratively to ensure success with scheduling and completing assessments

• Ensures quality standards and works with quality assurance team members as needed

• Responds to quality feedback to in a timely manner

• Provides other assistance to the QA team as needed. Attends and participates in team meetings and trainings as required, including, but not limited to, monthly assessor quality calls, reviewer calls, and State trainings

• Must successfully complete assessor training courses and maintain acceptable quality standards as demonstrated by quality review ratings, satisfaction surveys, and IRQR scores

• Must diligently seek to establish and maintain ongoing rapport with local stakeholders (e.g., supports coordinators, State Contract Officers, and provider agency staff), representing Ascend Maximus professionally and collegially in both mannerism and attire, bringing any identified concerns immediately to the supervisor’s attention

MINIMUM REQUIREMENTS:

• (1) year of direct experience working with individuals with intellectual and/or developmental disabilities and successful experience conducting assessments in the field

• Bachelor’s degree in a human services, or related field, as dictated by the State contract

• Ability to perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies

• Thorough understanding of diverse cultures and gender-specific issues with the ability to successfully incorporate the needs of gender and culturally diverse groups into the assessment processes

• Working knowledge of current DSM criteria, psychotropic medications, and mental health diagnoses

• Ability to multitask effectively while performing job duties, including ability to prioritize tasks and ensure all voice mail and email messages are returned within 24 business hours of receipt

• Ability to work independently with minimal day-to-day supervision

• Excellent written and verbal communication skills

• Ability to effectively present information to an audience

• Excellent organizational skills

• Strong interpersonal skills, including the ability to interact professionally and collegially with referral sources (supports coordinators, SCO’s and provider agency staff), state contract officers, and coworkers

• Intermediate skill with word processing, spreadsheet, presentation, and publishing software (Microsoft Word, Excel, Outlook, and PowerPoint strongly preferred)

TRAVEL:

• The job requires extensive travel using personal motor vehicle

• Valid driver’s license and reliable transportation is required

• Incumbent is responsible for submitting updated copies of driver’s license and vehicle insurance information as needed

HOME OFFICE:

• Reliable high-speed internet service

• Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity

• Minimum 5 Mpbs upload speeds

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO STATEMENT

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

PAY TRANSPARENCY

Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.