Job Description

NO PHONE CALLS PLEASE

SOUTH BAY WORKFORCE INVESTMENT BOARD, INC.

A Private Nonprofit Corporation & an equal opportunity employer

QUALITY ASSURANCE AND COMPLIANCE COORDINATOR

SUMMARY

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a highly motivated individual to function as a (Compliance Specialist) Quality Assurance and Compliance Analyst to join our team. Our ideal candidate has previous experience managing contracts, is analytical, demonstrates a strong attention to detail along with the ability to implement policies, procedures, and contracts. Ultimately, the Quality Assurance and Compliance Analyst will be responsible for managing training providers and ensuring their documents and contracts are up-to-date and conform to legislative requirements while meeting our company goals.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities or working conditions associated with the position. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.

SALARY & BENEFITS

This is a full-time position, 40 hours/week, with an hourly range of $25.03 - $35.60. Our benefits package represents a hidden value of additional income to our employees, which includes 75% employer covered medical cost, sick and vacation time, holidays and a competitive 401k plan. All full-time employees are invited to participate in the company’s health benefits package after completing 60 days of employment. The employment probationary period is 6 months. Some of the beneficial perks offered at SBWIB Inc. are ‘student loan forgiveness’ (PSLF) as we are a participating 501(C)(3) non-profit. Our organization also pays up front for travel and hotel expense to any workshops, events, seminars, or meetings that are a distance outside of the norm to travel to.

MINIMUM QUALIFICATIONS

Graduation from an accredited college with a bachelor’s degree in Business Administration or other related field and at least 1 year of professional experience in the workforce field or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the below duties (education may be substituted by experience on a year-for-year basis). Must have great analytical and organizational skills; good communication, writing, and reading skills, and a good working knowledge of administrative procedures as well as various computer applications and programs. Must also be able to work collaboratively and positively with others, have the ability to manage multiple tasks and projects in a timely manner and work well under pressure. Must have a valid driver’s license, reliable transportation and current vehicle insurance. Must also be able to successfully pass background and reference clearances and follow all safety protocols enforced by the Company and as listed under the below working conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:Under the direction of the Quality Assurance & Compliance Manager, the duties of the Quality Assurance and Compliance Analyst include, but are not limited to, the following:

· Assist in the PREPARATION AND REVIEW of training provider contract proposals for public institutions, for-profit vocational schools and non-profit organizations.

· Ensure that training provider proposals are properly evaluated based on SBWIB criteria.

· Secure necessary approvals and ensure that the standard procedures are followed.

· Conduct site evaluations of new training providers.

· Conduct monitoring evaluation visits of approved training providers to ensure continued compliance with SBWIB criteria and with state, federal and local laws.

· Assist in resolving complaints and issues related to contract performance.

· Draft and negotiate contracts for all assigned training providers.

· Ensure that files are maintained with required documents for all assigned training providers.

· Maintain online databases (ETPL and I-TRAIN) of training providers, including entering, reviewing and updating data of approved sites and training programs for assigned training providers.

· Provide assistance to potential training providers via phone, email or in-person to assist in completing contract proposals.

· Compile quarterly activity reports for assigned training providers.

· Provide clerical support to Contracts Department as necessary.

· Other duties as assigned.

WORKING CONDITIONS

Applying for this position connotes an understanding and acceptance of duty in light of potential exposure relating to COVID-19 as you will be required to interface with multiple team members. Performing duties of this position will require wearing protective equipment (e.g. mask, gloves, etc.,), and following protective measures enforced by the Company, City, County, State and/or Federal Authorities as it relates to current states of emergencies (e.g., pandemics) or the functions of this position. NOTE: Measures may change based on level of safety concerns. Employee may also be required to spend the majority of the day walking, standing, sitting at a desk, with some lifting and bending. Must have excellent time management skills, must be able to work well under stress and meet deadlines. Must also be able to travel to other locations for trainings, conferences and/or meetings within or outside our local area and occasionally statewide in which such travel may last one (1) or more days - if/as necessary. Reliable transportation, a valid driver’s license and proof of insurance is a must. Must be able to provide official proof of vaccination or religious/exemption status from a verifiable clergy or doctor with contact information and signature included. Employees with approved exemptions will be required to provide COVID testing once a week or more, as necessary, and as enforced by the Company and its Contractors, the County and other applicable laws, regulations or orders.

HOW TO APPLY

Send a cover letter and résumé to apply @ sbwib.org for consideration. Recruitment for this position will end upon receipt of a sufficient number of résumés. Only those applicants with the most relevant qualifications and knowledge will be invited to participate in the oral interview. NO PHONE CALLS PLEASE.

The SBWIB, Inc. is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, sex, gender identity, national origin, age, mental or physical disability, medical condition, marital status, sexual orientation, pregnancy, ancestry, religion, military or veteran status, or any other status protected by law.

The SBWIB, Inc. provides reasonable accommodations consistent with its legal obligations. Therefore, applicants who may need reasonable accommodations or other assistance in relation to a disability or religion, at any point within the application process or thereafter if hired, should immediately inform SBWIB, Inc. by sending an email to apply @ sbwib.org.