Quality Improvement Specialist (51838) _To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position. _ Materials Required of Applicants: (To be considered in this pool, please submit the following) * Resume * Professional References: * Please provide 3 professional references, work relation, and contact number * **Supplemental question(s): ** * Please outline your experience in monitoring and evaluating human service programs. Include specific dates, employer, types of services monitored, and methods of documenting monitoring activities. * Please outline your experience in critical analysis of programmatic information and data-based decision making relating to services provided to persons with developmental disabilities. Include specific dates, employer and specific job duties. (Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document, you much check the relevant document box to ensure your attachments are uploading correctly to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: hhshumanresources@mt.gov. Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.) **** **Job Overview: **This position performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations. Other responsibilities include: on-site visits to ensure health, safety, and quality of life for service recipients; monitors trends in incident management reports to prevent future occurrences. **Essential Functions (Major Duties or Responsibilities): ** **** Quality Assurance * Conducts on-site visits to ensure health, safety, and quality of life for service recipients. * Provides assistance and guidance to service providers by interpreting rules, policies, and procedures. * Conducts ongoing and annual program compliance and quality assurance reviews. * Monitors and addresses program deficiencies involving the quality of services provided by regional contractors. * Assists service providers in creating corrective action plans. * Responds to concerns reported by consumers, families, community members, or other interested parties. Incident Management * Participates in incident management meetings. * Provides guidance and technical assistance to service providers in response to crisis situations with individuals receiving services. * Conducts critical incident investigations and reviews other investigations conducted by service providers. * Monitors trends in incident management reports to prevent future occurrences. Other Duties as Assigned * Participates on eligibility determination review panels for children up to 8 years of age. * Administers, scores, and interprets adaptive behavior assessments. * Completes special services determination for nursing home residents Level 2 - Preadmission Screen Annual Resident Review (PASARR). **Physical and Environmental Demands: ** Typical office environment. However, there will be periods of unscheduled and scheduled in-state travel to provider agencies (approximately 20%). **Knowledge, Skills and Abilities (Behaviors): ** Required for the first day of work: * Knowledge of developmental disabilities resources and services. * Knowledge of group mediation and problem resolution. * Ability to maintain effective working relationships by using tact and professionalism. * Ability to communicate effectively both orally and in writing. * Ability to recognize, analyze, and solve complex problems. * Ability to operate personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs. Required Minimum Education and Experience: * Bachelors degree in psychology, sociology, human services, special education or other education degree. * Three years experience providing services to individuals with developmental disabilities. * Other equivalent combinations of related education and experience may be considered on a case-by-case basis. * Prefer education and experience with Applied Behavior Analysis. **Primary Location: **Butte **Work Locations: ** **Job: **Community/Social Services **Organization: **State of Montana **Job Posting: **Oct 3, 2018, 7:59:05 PM **Closing Date: **Ongoing **Shift: **Day Job **Travel: **Yes, 20 % of the Time