The Systems Administrator supporting the Veterans Evaluation Services (VES) administered by Maximus, makes an impact everyday by building, operating, and maintaining servers operating in a variety of environments. The IT Systems Administrator is responsible for monitoring and maintaining acceptable performance of system infrastructure. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force's COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.

This position is temporarily remote due to Covid-19, however, YOU MUST BE ABLE AND WILLING TO WORK ON SITE IN OUR HOUSTON, TX location should need arise.

JOB DESCRIPTION SUMMARY

PRIMARY RESPONSIBILITIES:

• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Install, configure and upgrade systems such as supports Infrastructure applications or Asset Management applications per project or operational needs
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Perform regular security monitoring to identify any possible intrusions
• Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary
• Perform periodic performance reporting to support capacity planning
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
• Maintain data center environmental and monitoring equipment
• Perform Helpdesk duties to include answering phones, after-hours on-call, responding to emails and resolve issues in a timely manner
• Utilize applications necessary for system administration, including/not limited to Windows Server, Active Directory, Microsoft Exchange, SQL Server, SCCM, Microsoft Lync, VMWare, FaxCore, Max Administrator, Track-It, Team Viewer, and Citrix XenDesktop.
• Maintenance of desktops, printers, scanners, Altigen phones

EDUCATION AND EXPERIENCE REQUIREMENTS

MINIMUM REQUIREMENTS:

• 4+ years of experience as a System Administrator and/or Network Administrator required
• Related degrees and certifications a plus
• Be on-call 24 hours a day two weeks per month to answer off-hour calls and emails
• Intermediate experience or intermediate knowledge of, Windows Server, Active Directory, Exchange, VMWare, Citrix XenDesktop, VoIP and Cisco networking devices
• Administration duties will also include networking functions
• Minimal traveling outside of state required
• Extended hours are frequently required beyond the regular eight-hour work-day, including nights and weekends
• Frequently utilizes computer, telephone, and e-mail
• Normal office environment with some exposure to moderate noise from office equipment and/or generated by other staff members
• Occasionally lifting and/or carrying materials or items weighing up to approximately forty pounds.
• Generally, a sedentary job but requires walking and standing approximately twenty-five percent of work time to carry out some job duties

HOME OFFICE REQUIREMENTS:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
• Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
  • OS for Windows - Windows 10
  • OS for Mac - Big Sur (11.0.1+); Catalina (10.15)
• Preferred memory - 4+ GB
• If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
• Hardwired internet (ethernet) connection
• Private work area and adequate power source

About Veterans Evaluation Services - Now Part of Maximus

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers.

EEO STATEMENT

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.