Job Description

Under the direction of the Technical Services Manager, the Addressing Manager will oversee, plan, monitor and manage the implementation of the addressing initiatives as outlined by the inter-departmental Address Working Group memorandum of understanding (MOU). The Addressing Manager will establish the new addressing program and will align staff on procedures or procedural improvements, resolve complex addressing functions, oversee addressing staff, streamline workflows, routing and customer service functions. The Addressing Manager will be responsible for program improvements, ensuring timely completion of work, reporting and data integrity of retroactive data entry and current assignments. The Addressing Manager will work directly with other departments in GIS Mapping, the permitting system and will lead and participate in the inter-departmental Address Working Group as well as be responsible for public and intra-departmental communications related to program updates or changes.

The ideal candidate will be a natural leader who is detail-oriented, has exposure to Geographic Information System (GIS) systems and can strategize and implement program initiatives. This position entails a variety of administrative, organizational and management responsibilities as it pertains to assigning addresses in the City. The incumbent will primarily be responsible for strategizing, implementing and maintaining program initiatives and organizational standards to ensure the efficient and effective execution of program objectives. The incumbent will regularly evaluate and iterate program policies and procedures to maximize departmental resources and provide clear guidance for staff and the public. The incumbent will also manage support staff, be comfortable making decisions, provide presentations as needed and work with the external affairs team on communications and outreach.

EXAMPLES OF RESPONSIBILITIES AND DUTIES

• Coordinating program development and working collaboratively in the Inter-Agency Addressing Working Group
• Developing program strategies, outlining goals and ensuring alignment with organizational objectives
• Convening both internal and external stakeholders for education, outreach and to assess efficacy of program management and communications
• Determining and advocating for resources to sufficiently administer the programs and ensure effectiveness
• Making determinations to appropriately assign addresses within the guideline of the DBI Addressing program and in accordance with the City Addressing Grid
• Providing guidance and support to direct reports, as well as other team members involved in the program work
• Researching and developing recommendations for effectively implementing Addressing Assignment
• Tracking regulatory changes and adjusting policies and procedures as necessary
• Planning for and developing protocols around proposed improvements and coordinating with partners within and outside of the department to ensure alignment with the inter-departmental MOU
• Performing comparative analyses on data collected to determine trends and effectiveness of policy and procedures developed
• Providing updates to the Building Inspection Commission, stakeholder groups and other interested parties
• Performing other related duties as necessary

Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.

Possession of a baccalaureate degree from an accredited college or university, and one (1) year full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for the required one (1) year of experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process. No other methods of application will be accepted.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Upon successful submission, applicants will receive a confirmation email from notification@careers.sf.gov. Keep this email for your records. If you do not receive it, your application was not submitted successfully.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst **** Mia Sutanto, via email at Mia.Sutanto@sfgov.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.