Job Description

The Learning and Development (L&D) Partner reports to the Human Resources (HR) Director and performs journey-level work in the certification, coordination, and monitoring of training programs and facilitated events departmental employees, supervisors, and managers.

You will lead our professional development efforts by supporting an inclusive and user-friendly learning environment for JPD staff. This role will ensure that our learning and development strategies and processes evolve, develop, and retain our workforce and support JPD’s mission and vision. You will partner with JPD management and line staff to facilitate learning and stay connected to the training needs and concerns of our workforce. You will function as a consultant that helps choose and/or develop curriculum and deliver workshops tailored to the learning needs of JPD staff.

Primary Responsibilities

Planning & Coordination

• Provides JPD peace officers with access to training on evidence-based practices for topics such as: community corrections and probation, behavior change, trauma informed practices, family engagement, officer safety and supervision, arrest procedure, de- escalation, and conflict resolution.
• Manages the Standards and Training for Corrections (STC) credits and records to ensure all eligible JPD positions follow the Board of State and Community Corrections’ (BSCC) annual training requirement.
• Researches and attends new training programs, seminars, or workshops according to JPD learning needs and/or BSCC requirements.
• Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of JPD staff, and arranging facilities.
• Prepares training schedules, course description guides, and monitors program attendance/compliance.

Design & Delivery

• Proposes, promotes, and/or develops training programs across various mediums (in person, virtual, hybrid).
• Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, and/or survey questions, and collects the necessary information for assessing learning needs and determining appropriate instructional design and content.
• Ensures the delivery of high-quality, cost-effective training by evaluating the effectiveness of training programs, facilitated events, workshops, and seminars.
• Administers instructional programs requiring the services of contractors by researching and preparing written training budget estimates, training charges, and/or justifications for the costs of specific training programs.
• Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.

Qualifications

Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.

SUBSTITUTION:

1. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

2. Possession of a Master of Arts degree may be substituted for one year of the required experience.

3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Desirable Qualifications:

• Committed to valuing diversity and nurturing an inclusive working and learning environment.
• Savvy with modern training methods and technologies and how to activate them to help foster learning.
• Excellent relationship management skills, including the ability to solicit input, paraphrase or clarify comments, interpret group energy, handle objections, and manage how training participants treat each other.
• Passion for culture – you understand the impact that culture can have on an organization or team and its ability to drive success.
• Strong attention to detail and motivation to drive projects to completion, with a commitment to consistently deliver high-quality work.
• Demonstrated initiative and problem-solving skills.

Additional Information

The Team

The L&D Partner belongs to a strong and cohesive HR team that includes a Manager, two Analysts, a Technician, an Investigator, and two Senior Payroll & Personnel Clerks. As a smaller team, we work in many different content areas. We value training and are focused on providing the tools required for success and establishing outlets for learning new skills.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.