Description & Requirements

Maximus is currently hiring for an Training Administrator II to support our SOA Shared Services Training team. This is a remote opportunity. The Training Administrator II will provide critical support to training operations by maintaining highly accurate and detailed records of all training activities. This role requires exceptional attention to detail and a disciplined approach to documentation, ensuring all class information-including attendance, materials, outcomes, and updates are captured thoroughly and precisely. The Training Administrator II produces clear, well-organized training records and descriptions that reflect the full scope of each session, supporting compliance, reporting, and continuous improvement while ensuring data integrity at all times.

Essential Duties and Responsibilities:

- Provide administrative and organizational support to the Training & Development Team to ensure timely, accurate, and comprehensive training programs for staff.

- Maintain accurate and timely training schedule, based on input from leadership.

- Provide administrative support to training classes and training team members, including class rosters, attendance sheets, assessments, test logs, evaluations, etc.

- Assist in scheduling of training sessions and individual onsite and offsite training programs, and support, when necessary, the coordination of training room set-up, audio-visual set-up, supplies and participant notification for training events.

- Participate in process and team meetings to identify and recommend changes to training policies and procedures.

- Assist with the preparation of training resources and maintenance of Learning and Development resource library to support ongoing professional development of staff.

- Maintain, troubleshoot and update LMS (Learning Management System), including update reporting for training classes, registrations, and any noted trends to training management.

- May create and update policies and procedures, work instructions, and other supporting documents as needed.

- May support the design, development, and distribution of training programs and materials.

- May deliver staff training on an occasional basis, as needed.

- Responsible for delivering training programs to various levels of project staff (front line staff, Supervisors and Managers), assisting with curriculum development, reviewing course materials, administering assessments and monitoring performance of classroom participants.

- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.

- Deliver Instructor led training programs as needed to achieve business outcomes.

- Provide administrative support to Training classes and Training Team members, including class rosters, attendance sheets, assessments, test logs, evaluations, etc.

- May assist in scheduling of training sessions and individual onsite and offsite training programs, and supporting when necessary, the coordination of training room set-up, audio-visual set-up, supplies and participant notification for training events.

- Participate in process and team meetings in order to identify and recommend changes to policies and procedures.

- Follow the regulatory approval and document management process when creating or updating training materials.

- Support Training Specialists in the classroom on occasional basis, as needed.

- Compile training evaluations to support ongoing revisions to Training programs.

- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.

- Responsible for adhering to established safety standards.

- Perform other duties as assigned by leadership.

Minimum Requirements

- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.

- Experience using Microsoft Excel.

- Must be willing and able to work a shift between the hours of 8:00am-8:00pm EST Monday-Friday.

- Must be willing and able to travel up to 5% of the time to Maximus sites.

Home Office Requirements

- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.