Job Details for Probation Support Technician Announcement Number: 2018-04 Court: United States Probation Office - Eastern District of Tennessee City, State: Knoxville, TN Permanent Position: Temporary Job Grade: CL23 Minimum Salary: $33,086 Maximum Salary: $53,783 Closing Date: 05/25/2018 Position Description Initial Temporary Appointment through September 30, 2018 Operational Court Support (Non Law Enforcement Officer) The United States Probation Office for the Eastern District of Tennessee is seeking qualified applicants for the position of Probation Support Technician. Initial appointment not to exceed beyond September 30, 2018, and may be extended beyond this date dependent upon the budget. More than one position may be filled from this vacancy. POSITION OVERVIEW: The Probation Support Technician will provide technical and administrative support to probation/pretrial services officers. Job responsibilities include, but are not limited to, the following: * Assist probation/pretrial services officers in compiling criminal histories/profiles, running record checks through local and national databases and files, conducting inquiries with collateral agencies, collecting verifiable and supportable documentation, and performing similar activities. * Under the guidance and direction of an officer, monitor offender compliance by making telephone contacts and reviewing written monthly reports. Report noncompliance issues to officer. * Prepare and process forms and documents, ensuring consistency and accuracy among court-supplied documents, officer reports, and related paperwork. Format, type, and edit reports which are reviewed by an officer. * Prepare and update case files and reports for investigation and supervision, at the direction of an officer and in accordance with established policies and practices. * Assist in the completion of ongoing projects for investigation and supervision, at the direction of an officer and in accordance with established policies and practices. Qualification Operational court support positions require experience in applying recurring procedures and using specialized terminology that demonstrate the ability to apply a body of rules, regulations, directives, or laws. Although on-the-job training time may vary, experience needed to progress to the full-performance level in these positions is best obtained in a court or related legal field. To qualify for this position, applicants must have:

• A high school diploma or equivalent. * Two years of general experience, defined as progressively responsible clerical, office or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position. Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. A Bachelors degree from an accredited college or university is preferred. Applicants must demonstrate excellent writing and verbal communication skills, excellent organizational skills, and have the ability to deal with multiple demands in a fast-paced environment. Applicant must have ability to work with a wide variety of people with diverse backgrounds and must maintain a professional demeanor and presence. Proficiency working with Windows, Microsoft Word, and WordPerfect is preferred. Benefits * Ten Paid Federal Holidays * Paid Annual and Sick Leave * Federal Employees Health Benefits Miscellaneous CONDITIONS OF EMPLOYMENT: All applicants must be a United States citizen or be eligible to work in the United States. The United States Probation Office requires employees to adhere to the Code of Conduct for Judicial Employees. Federal Judiciary employees serve under excepted appointments and are considered at will and can be terminated with or without cause. Applicants selected for the position will be subject to a background check, which includes criminal history, fingerprint and credit, and must be approved by the Chief United States Probation Officer. All information provided by applicants is subject to verification. Applicants are advised that false statements or omissions of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed. This position is subject to mandatory Electronic Fund Transfer (direct deposit) for salary payment. OTHER IMPORTANT INFORMATION: * All qualified applicants who have submitted the required application documents before the selection is made will be considered. * Interview and/or relocation expenses will not be reimbursed. * The United States Probation Office for the Eastern District of Tennessee reserves the right to modify the conditions of this job announcement or withdraw the job announcement, either of which may occur without prior written notice. Qualified applicants must submit a cover letter, detailed resume, three professional references, copies of high school and/or college transcripts, supplemental statement, and an Application for Judicial Branch Federal Employment (Form AO-78), which can be found at www.uscourts.gov. Applicants selected for interviews will also be required to complete a general skills assessment (i.e., grammar, spelling, vocabulary, etc.). The supplemental statement is a document created/written by the applicant expressing his/her knowledge, skill, and ability (referred to as KSAs) in response to the list below. The supplemental statement is important in the application process since the responses to each KSA are rated, scored and compared amongst other applicants. Therefore, to receive full consideration, applicants should ensure the supplemental statement addresses all KSAs. Otherwise, an applicant may be considered ineligible for this position. The supplemental statement should not exceed three (3) single-spaced, typed pages. KSA 1: Knowledge, skill, and ability that are relevant to the fields of probation/ supervision, pretrial services, corrections, counseling or case management. KSA 2: Knowledge, skill, and ability in the use of computers, including Windows, WordPerfect and Microsoft Word. KSA 3: Knowledge, skill, and ability to work well under pressure, organize work, and multi-task. Electronically submit your application documents to Karen_Hamby@tnep.uscourts.gov. A single PDF document is preferred. Application documents must be received no later than 5:00 p.m., Friday, May 25, 2018. You may also forward a hard copy of your application documents to the address below: United States Probation Office ATTN: Human Resources Specialist (#2018-04) Howard H. Baker, Jr. U.S. Courthouse 800 Market Street, Suite 311 Knoxville, TN 37902