IT SPECIALIST (SYSANALYSIS/APPSW)
Telework Eligible
Yes
Major Duties
Qualification Summary
To qualify for a IT Specialist (SYSANALYSIS/APPSW), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS- 12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in- grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Provides Senior Information Technology Specialist support for the Electronic Business Systems Engineering office, to include serving as a Senior Global Exchange (GEX) administrator and serves as a senior technical authority in these areas. Creates channels and routes, tracking data through the system, establishing new customer connections, debugging software problems, debugging data flow problems, monitoring the system to ensure it is processing data as expected, coordinating system updates, analyzing new customer requirements, etc. Acts the expert technical authority concerning problems and failures in assigned areas and in participating in diagnosing problems and failures outside of assigned area of responsibility. Routinely reviews the current ADP and/or telecommunications systems, network/ infrastructure environment, software modules and operational procedures along with pertinent market research information to ensure overall system efficiency within the current operating environment and conformance with established operational objectives. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternative, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Nation's Logistics Combat Support Agency, responsible for delivering agile, adaptive, and resilient logistics support across the continuum of conflict.