Telework Eligible

Yes

Major Duties

• Orchestrates the development and lifecycle of specialized UiPath Robotic Process Automation (RPA) bots and test suites, executing complex functional and regression testing for Warehouse Management System (WMS) operations.
• Leverages Celonis process mining to map WMS workflows, pinpointing process bottlenecks to develop high-impact automated test scenarios and enhance system reliability and performance.
• Manages the execution and continuous updating of UiPath automation scripts across WMS environments to align with software upgrades, evolving logistics requirements, and changing mission critical workflows.
• Validates end-to-end integration of data flows between the WMS and external ERP systems using UiPath automated workflows to verify cross-platform communication and data synchronization accuracy.
• Leads WMS performance evaluations utilizing Celonis data to simulate peak warehouse transaction loads, ensuring stability and responsiveness under heavy mission demands and high-volume cycles.
• Analyzes automated test results, generates real-time QA metrics, logs defects, and collaborates with development teams to resolve anomalies and prevent mission-impacting operational disruptions.
• Serves as senior coordinator for WMS and Distribution Standard System (DSS) requirements, translating approved business needs into detailed system Functional Specifications to guide system modifications.
• Manages application incidents via ServiceNow (SNOW) for warehouse functionality, resolving issues related to receiving, inventory management, and transportation to ensure operational continuity.
• Defines system interface requirements and designs robust IT solutions that satisfy complex logistics business needs while ensuring architecture meets functional goals and integrates with infrastructure.
• Maintains audit readiness by managing end-to-end processes and internal controls, ensuring a comprehensive understanding of manual and system processes to support regulatory compliance.

Qualification Summary

To qualify for an IT Specialist (SYSANALYSIS), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-ingrade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Experience assisting in the design, development, and execution of automated testing or Robotic Process Automation (RPA) scripts (e.g., UiPath) to validate software modifications and ensure system functionality. Experience utilizing process mining tools (e.g., Celonis) or data analysis techniques to map system workflows, identify process bottlenecks, and support performance evaluations for business systems. Experience analyzing, evaluating, and documenting business requirements or Functional Specifications for complex logistics applications, such as a Warehouse Management System (WMS), to guide IT solutions. Experience participating in software transition, regression testing, and application incident management (e.g., via ServiceNow) to resolve operational issues and ensure interoperability of new software components. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: GS-11: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LLM., if related. Education should be a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-11 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Nation's Logistics Combat Support Agency, responsible for delivering agile, adaptive, and resilient logistics support across the continuum of conflict.